WI3664989

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Registration Specialist, Patient Access,
Days, 80 Hrs / 2 wks Location: MercyCare Bldg; Janesville, WI or Rockton
Ave Campus; Rockford, IL. Hybrid schedule opportunities available after
probationary period. The Registration Specialist is primarily
responsible for ensuring that established standardized front end
policies and procedures are effectively and consistently shared with
partners. Creates and provides Registration and scheduling training to
new and existing partners in a classroom setting. Training that is
created provides a standardized training to frontline partners to ensure
consistency, quality, and compliance to Mercy policy, procedures and
guidelines as well government regulations. Creates and provides training
for system upgrades in registration and scheduling. Provides
standardized training programs for employees to improve quality and
ensure compliance with Mercy policies and procedures, regulations and
guidelines. Collaborate with the Mercy hospital and clinic leadership to
facilitate standardized delivery of processes to ensure compliance with
cash handling, and other established guidelines and standards.
Management of registration work queues to correct registration issues to
ensure timely filing and reimbursement for services. The Registration
Specialist remains a continual resource for frontline and hospital staff
via phone and email and onsite training. Responsibilities Analyze
billing denials related to registration errors to investigate root
cause. May be responsible for correction of highly complex registration
issues and system set up. Respond to inquiries for the purpose of
finding resolution to complex registration errors and issues. Research
the registration requirements of insurance companies through phone, web,
or review of contracts and monitor insurance notification of changes
that may impact front end processes. Perform monthly registration audits
to confirm pre-admission functions, insurance verification and
pre-certification actions are performed and accurate. Takes opportunity
through audits to provide education to partners in need of guidance.
Provides feedback to partner leadership partners and if audit findings
show ongoing issues. Assist patient financial counselors who need
assistance with self-estimates, charge costs and act as liaison with
physician and office staff to obtain clinical information if needed.
Assists with insurance authorizations. Assist with setting up new
financial programs such as credit card and bank loan programs. Plans and
organizes patient access/registration employee trainings and materials
for the purpose of implementing training activities that address front
end/access processes at clinic and hospital locations. Develop
individual orientation and ongoing trainings for employees to ensure\...
For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is
an equal employment opportunity employer functioning under Affirmative
Action Plans. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/3908A3B2384F4196