Operations Analyst Senior - (13252) Under administrative direction, analyzes and/or leads others in analyzing operational policies, procedures, methods, directives, organizational structures and performance management systems. Recommends system, process and organizational structure improvements and assists in deploying new initiatives to support the alignment of systems and structures with the mission, strategies and culture of JEA. Job requires advanced knowledge of industrial engineering concepts, management research, and operations analysis principles, practices and methods sufficient to perform a broad range of diversified professional analysis functions. Guidelines are available but are not completely applicable to the work or have gaps in specificity requiring judgment and initiative in researching precedents and interpreting, analyzing and adapting existing methods and techniques; and developing new guidelines to apply to specific studies or projects. Resolves new and unusual problems and recommends responses to unique circumstances and situations. Completed work is evaluated periodically for effectiveness in meeting project requirements and achieving specified results. Regular contacts with individuals in leadership positions, both inside and outside the organization, to address significant operational issues requires the ability to influence and motivate individuals and groups.
- Plans, assigns, monitors, reviews and leads the work of others.
- Researches, evaluates, and recommends management policies, practices and control systems for improving the effectiveness of operational systems and processes.
- Evaluates programs and operations of a process or sub-process in terms of specified goals and objectives.
- Researches and identifies trends, root cause, business decision impacts and similar analytical and data research.
- Uses process improvement methodologies and tools to achieve identified improvements.
- Develops reporting procedures.
- Performs and/or guides others in the interpretation and translation of statistical data and the development of graphic presentations of trends and projections, interpretative reports and recommendations.
- Provides or guides others in providing quality, internal management consulting services.
- Reviews and evaluates alternatives to cost and feasibility studies.
- Guides others in formulating automated systems requirements and developing Work Force Management and Reporting Systems using data modeling and simulation.
- Deploys and implements new operating systems and processes.
- Deploys and administers performance management systems.
- Performs other job-related work as assigned.
OPEN REQUIREMENTS:
Bachelor's degree in Industrial Management, Industrial Engineering, Business Administration, Economics, Statistics, Applied Mathematics, or a related field and five (5) years of experience in engineering, operations analysis, management analysis, project implementation, and/or program or operations research.
OR
A combination of nine (9) years education, training, and experience.
LICENSING/CERTIFICATION/REGISTRATION: A valid driver's license is required prior to employment and must be maintained during employment in this classification.
The salary range for this position is $75,316.80 - $98,415.20 annually. Total compensation is commensurate with education, licenses, certifications, skills, and experience. : 225 N Pearl Street 225 N Pearl Street Jacksonville 32202 : Jun 12, 2025, 9:10:14 AM : Jun 26, 2025, 10:59:00 PM |
Benefits
JEA offers a generous benefits and compensation package, with most benefits starting on your first day of employment.
• Paid Time Off: 13 paid holidays plus an exceptional annual leave benefit to be used for vacation, personal and sick time.
• Medical: Three comprehensive medical plans offered as options for you and your dependents–including one plan with 100% paid coverage for the employee.
• Other Benefits: Exceptional benefits package beginning from first day of employment.
• Dental
• Vision
• Health accounts – employer sponsored HSA and HRA
• Flexible spending accounts
• Tuition reimbursement
• Life insurance, accidental death & dismemberment, short-term and long-term disability and more.
• Retirement: JEA provides a great benefits and retirement package for its employees. Employees may begin participation in the 457 Deferred Compensation Plan on day one of
employment. Employees have the flexibility to choose from a variety of investment options to help them achieve their retirement goals.
Health & Wellness
To encourage our employees to develop and maintain good health, JEA offers access to the Healthy Lifestyles Wellness program as well as 11 onsite fitness centers. From annual flu shots and biometric screenings to health risk assessments and periodic access to an on-site mobile mammography unit, the program offers something for everyone.
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