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14 results for Customer Service Manager in Cary, NC

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Robert Half is looking for an Audit Manager that prides themself on delivering exceptional service to clients across a variety of industries, including construction, manufacturing, and not-for-profit organizations. The Audit Manager is responsible for managing multiple audit engagements and serving as a key point of contact for clients in the construction, manufacturing, and not-for-profit sectors. This individual will lead engagement teams, ensure the delivery of high-quality audit services, and provide strategic insights to clients while fostering strong relationships.

Key Responsibilities:

Plan, coordinate, and oversee financial statement audits for clients in the construction, manufacturing, and not-for-profit industries.
Supervise and review the work of audit staff and seniors to ensure quality and compliance with applicable auditing standards.
Evaluate internal controls, assess risk, and identify areas for improvement.
Serve as the main point of contact for client communications during the engagement process.
Maintain knowledge of industry trends and regulatory changes to provide clients with proactive insights.
Assist in training and mentoring team members; contribute to staff development and performance evaluations.
Manage engagement budgets, timelines, and billing to ensure client satisfaction and profitability.
Support business development efforts by identifying opportunities with existing clients and assisting in proposal development.

Qualifications:

CPA license required.
Bachelor’s or Master’s degree in Accounting or related field.
Minimum of 5 years of progressive experience in public accounting, with a focus on audit.
Prior experience auditing clients in construction, manufacturing, and/or not-for-profit sectors strongly preferred.
Strong knowledge of GAAP, GAAS, and relevant industry-specific accounting standards.
Excellent project management, communication, and client service skills.
Proven ability to lead and develop teams in a fast-paced environment.
Proficiency with audit software and Microsoft Office Suite.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

14 results for Customer Service Manager in Cary, NC

Audit Manager - Public

Raleigh, NC
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
Robert Half is looking for an Audit Manager that prides themself on delivering exceptional service to clients across a variety of industries, including construction, manufacturing, and not-for-profit organizations. The Audit Manager is responsible for managing multiple audit engagements and serving as a key point of contact for clients in the construction, manufacturing, and not-for-profit sectors. This individual will lead engagement teams, ensure the delivery of high-quality audit services, and provide strategic insights to clients while fostering strong relationships.Key Responsibilities:<ul><li>Plan, coordinate, and oversee financial statement audits for clients in the construction, manufacturing, and not-for-profit industries.</li><li>Supervise and review the work of audit staff and seniors to ensure quality and compliance with applicable auditing standards.</li><li>Evaluate internal controls, assess risk, and identify areas for improvement.</li><li>Serve as the main point of contact for client communications during the engagement process.</li><li>Maintain knowledge of industry trends and regulatory changes to provide clients with proactive insights.</li><li>Assist in training and mentoring team members; contribute to staff development and performance evaluations.</li><li>Manage engagement budgets, timelines, and billing to ensure client satisfaction and profitability.</li><li>Support business development efforts by identifying opportunities with existing clients and assisting in proposal development.</li></ul>
2025-05-29T17:04:57Z

Bank Teller

Raleigh, NC
onsite
Contract / Temporary to Hire
17.10 - 19.80 USD / Hourly
We are looking for a dedicated Bank Teller to join our team in Raleigh, North Carolina. This is a Contract-to-permanent position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while providing exceptional support to our diverse clientele. If you thrive in a fast-paced environment and are passionate about delivering top-notch customer service, we encourage you to apply. Responsibilities:• Respond to inbound customer inquiries, including card activations, account issues, and general requests.• Accurately document customer interactions and account updates using the designated software tools.• Resolve customer concerns efficiently while maintaining a high level of satisfaction.• Communicate effectively with Spanish-speaking clients, offering translation support when necessary.• Collaborate with team members to ensure consistent service quality and adherence to company policies.• Stay informed about organizational procedures and updates to provide accurate information to customers.• Address customer feedback constructively to identify areas of improvement.• Handle sensitive account information with discretion and compliance to security protocols.
2025-06-18T14:58:48Z

Part Time Concierge

Chapel Hill, NC
onsite
Temporary
17.10 - 18.00 USD / Hourly
We are looking for a dedicated Part Time Concierge to join our team in Chapel Hill, North Carolina. In this long-term contract role, you will serve as the first point of contact for guests and residents, ensuring smooth day-to-day operations and delivering exceptional service. This position is ideal for someone with strong organizational skills and a passion for creating positive experiences. Responsibilities: • Greet visitors and residents warmly, creating a welcoming and detail-oriented atmosphere. • Manage incoming phone calls, directing inquiries to the appropriate departments or individuals. • Assist with administrative tasks, including scheduling appointments and maintaining accurate records. • Provide detailed information about property amenities and services to guests and residents. • Monitor the front desk area to ensure it remains organized and presentable. • Collaborate with other team members to address resident concerns and resolve issues effectively. • Maintain a high level of confidentiality when handling sensitive information. • Support property management staff with miscellaneous tasks as needed. • Coordinate with external vendors or service providers to fulfill resident requests.
2025-05-27T13:18:58Z

Payroll Administrator

Raleigh, NC
onsite
Contract / Temporary to Hire
25.00 - 30.00 USD / Hourly
We are looking for a detail-oriented Payroll Administrator to join our team in Raleigh, North Carolina. This Contract to Permanent role offers an exciting opportunity to contribute to payroll operations for a leading organization in the Services industry. The ideal candidate will demonstrate strong communication skills, exceptional organizational abilities, and a commitment to ensuring accurate and timely payroll processing. Responsibilities: • Collaborate with IT, HR, and other departments to maintain secure payroll systems and protocols. • Process payroll in compliance with labor laws and established accounting standards. • Prepare quarterly and year-end payroll reports with precision and accuracy. • Assist employees with inquiries related to wage deductions, fringe benefits, and payroll-related issues. • Generate regular payroll reports and support financial audits involving payroll records. • Review and verify payroll data entries, including salary adjustments, deductions, terminations, and leaves of absence. • Ensure adherence to payroll tax regulations and legal requirements, including federal, state, and local tax reporting. • Enhance payroll systems and workflows to streamline data collection and processing.
2025-06-06T18:38:44Z

Payroll Specialist

Raleigh, NC
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Robert Half has partnered with a growing and established company in North Raleigh to assist them in finding an experienced Payroll Specialist. The ideal candidate will possess 3+ years of high volume multi state payroll experience utilizing ADP. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina. This company offers excellent benefits and a flexible hybrid work schedule, so apply today! Key responsibilities - Collaborate with Information Technology, Human Resources, and other internal business partners to ensure security protocols for pay systems - Arrange timely processing of payroll in accordance with labor regulations and standard accounting principles - Direct quarterly and year-end payroll reports - Aid staff with wage deductions, fringe benefits, pay related issues, PTO accruals, and general questions related to payroll - Handle voluntary deductions, as well as wage garnishments, pay levies, and other involuntary court-ordered payments in a timely manner, including reporting to the necessary authorities - Operate regular payroll reporting as required and assist with financial audits related to pay records and associated general ledger - Examine data entered by others in the payroll software to include, but not limited to salary/wage increases, benefit deductions, employee termination dates, and employee leaves of absence under FMLA or other unpaid leave - Obey to current payroll tax requirements and relevant laws associated with the processing of employee wage data, including payroll taxes, employee federal and state income and social security taxes and other required reporting - Improve systems and protocols to direct the collection, calculation and entering of pay data - Explore payroll areas, pay practices related to FLSA, and fringe benefit reporting to determine how those practices apply to advise management
2025-06-13T14:04:55Z

Controller

Raleigh, NC
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
Robert Half is looking for a Controller to lead the financial operations of our clients accounting team. This position requires a Certified Public Accountant (CPA) credential and a strong background in public accounting, with a focus on ensuring the accuracy and integrity of financial statements, internal controls, and compliance. The ideal candidate will excel at managing accounts payable and receivable functions while providing strategic insights to senior leadership. Responsibilities:• Oversee the preparation of accurate and auditable financial statements, ensuring compliance with regulatory standards and organizational policies.• Manage and direct the accounts payable and accounts receivable teams to optimize cash flow and maintain operational efficiency.• Lead internal audits and collaborate with auditors to address findings and ensure adherence to compliance requirements.• Design, implement, and maintain internal control systems to protect financial assets and ensure proper documentation.• Mentor and manage the finance team, fostering growth and promoting process improvements.• Utilize accounting software and systems to streamline workflows, enhance reporting capabilities, and improve overall efficiency.• Provide financial analysis and reporting to senior leadership to support strategic business decisions.• Assist with corporate reporting requirements, including tax filings, fixed assets, and risk management documentation.• Support budgeting and financial forecasting processes by offering analysis and recommendations.• Collaborate across departments, including HR, sales, and customer service, to ensure alignment and continuous improvement. For immediate consideration please contact directly Steve Fields at 919-787-8226
2025-06-11T18:14:00Z

Reimbursement Analyst

Cary, NC
remote
Temporary
20.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Reimbursement Analyst to join our Expense Reimbursement team within the Finance Business Operations group. In this role, you will analyze asset-level expenses and ensure that eligible costs are reimbursed in accordance with shared benefits or contractual obligations. This is a long-term contract position based in Cary, North Carolina, offering a hybrid work environment. Responsibilities: • Review and analyze capital and repair expenses to identify reimbursement opportunities based on shared benefits or contractual requirements. • Abstract key details from customer agreements to build a comprehensive database of reimbursable and shared expense terms. • Prepare well-documented and clear reimbursement requests to ensure compliance and effective communication with stakeholders. • Collaborate with cross-functional teams to gather necessary data and insights for expense analysis and reimbursement processes. • Maintain accurate records of financial transactions and reimbursement activities, ensuring data integrity and accessibility. • Monitor and prioritize multiple tasks to meet deadlines in a fast-paced environment. • Provide insights and recommendations to improve reimbursement processes and address any discrepancies. • Ensure adherence to contractual obligations by thoroughly reviewing agreements and extracting relevant reimbursement terms. • Support the Finance Business Operations group with additional analysis and reporting as needed.
2025-05-30T15:28:54Z

Legal Assistant - Family Law

Greensboro, NC
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
Job Summary: Our client, a Triad Area Law Firm (Greensboro, High Point, Winston-Salem) is seeking an experienced and detail-oriented Family Law Legal Assistant to join their legal team. The ideal candidate will have a strong background in family law, excellent organizational skills, and the ability to handle sensitive matters with professionalism and discretion. This role involves direct client interaction, document preparation, case management, and administrative support to attorneys.Key Responsibilities:<ul><li>Provide administrative and legal support to family law attorneys.</li><li>Draft, proofread, and file legal documents, including correspondence and pleadings.</li><li>Assist with case management, including maintaining case files, calendars, and deadlines.</li><li>Communicate with clients, opposing counsel, court personnel, and other parties professionally and effectively.</li><li>Schedule court hearings, depositions, mediations, and client meetings.</li><li>Assist attorneys in trial preparation, including organizing exhibits and case materials.</li><li>Manage client billing, track time entries, and process invoices as needed.</li><li>Maintain confidentiality and compliance with ethical and legal requirements.</li></ul>
2025-05-27T15:23:55Z

Accounts Payable Specialist

Henderson, NC
onsite
Temporary
25.00 - 30.00 USD / Hourly
We are offering a long term contract employment opportunity for an Accounts Payable Specialist in Henderson, North Carolina. This role is pivotal in our industry, where you will diligently process customer credit applications, maintain precise customer credit records, and resolve any customer inquiries. Additionally, you will be tasked with keeping a keen eye on customer accounts and initiating appropriate action when necessary. Responsibilities: • Accurately process customer credit applications in a timely and efficient manner • Maintain meticulous records of customer credit, ensuring all data is up-to-date and accurate • Resolve any customer queries or issues, providing excellent customer service at all times • Monitor customer accounts regularly, taking appropriate action if any issues arise • Utilize Account Coding and Accounting Software Systems for efficient data management • Operate ADP - Financial Services, Concur, and ERP - Enterprise Resource Planning to facilitate business operations • Perform various Accounting Functions, including Accounts Payable (AP) and Accrual Accounting • Conduct regular Auditing to ensure the accuracy and compliance of financial records • Manage transactions via Automated Clearing House (ACH)
2025-05-29T14:34:08Z

Payroll Specialist

Raleigh, NC
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
Robert Half has partnered with a growing and established company in Raleigh to assist them in finding a Payroll Specialist. The ideal candidate will possess 1+ years of high volume multi state payroll experience. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of weekly payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina. This company offers excellent benefits and growth potential, so apply today! Key responsibilities - Collaborate with Information Technology, Human Resources, and other internal business partners to ensure security protocols for pay systems - Arrange timely processing of payroll in accordance with labor regulations and standard accounting principles - Direct quarterly and year-end payroll reports - Aid staff with wage deductions, fringe benefits, pay related issues, PTO accruals, and general questions related to payroll - Handle voluntary deductions, as well as wage garnishments, pay levies, and other involuntary court-ordered payments in a timely manner, including reporting to the necessary authorities - Operate regular payroll reporting as required and assist with financial audits related to pay records and associated general ledger - Examine data entered by others in the payroll software to include, but not limited to salary/wage increases, benefit deductions, employee termination dates, and employee leaves of absence under FMLA or other unpaid leave - Obey to current payroll tax requirements and relevant laws associated with the processing of employee wage data, including payroll taxes, employee federal and state income and social security taxes and other required reporting - Improve systems and protocols to direct the collection, calculation and entering of pay data - Explore payroll areas, pay practices related to FLSA, and fringe benefit reporting to determine how those practices apply to advise management
2025-06-13T14:14:14Z

Full Charge Bookkeeper

Cary, NC
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Robert Haldf is looking for a dedicated Full Charge Accountant to join a construction business in Cary, North Carolina. In this role, you will oversee essential financial operations, including accounts payable, accounts receivable, and month-end close processes. If you are detail-oriented, organized, and thrive in a collaborative environment, this position offers an excellent opportunity to contribute to the success of a growing company. Responsibilities:• Manage vendor invoices, verify receipt of goods and services, and ensure timely payments to maintain smooth accounts payable operations.• Generate and distribute customer invoices, track payments, and follow up on overdue accounts to effectively manage accounts receivable.• Reconcile monthly bank statements, investigate discrepancies, and ensure accurate reporting of cash balances.• Prepare journal entries and account reconciliations to support month-end close processes and produce financial reports, such as income statements and balance sheets.• Accurately record and categorize all transactions in accounting software, with a preference for experience using Sage.• Maintain organized financial records and documents while addressing inquiries from vendors or customers.• Perform general ledger tasks, including tracking and reviewing entries to ensure compliance with accounting standards.• Assist with AIA billing processes and other relevant construction industry-specific accounting tasks.• Collaborate with the team to provide administrative support and contribute to the smooth running of daily financial operations. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226
2025-06-18T20:29:07Z

Accounts Receivable Specialist

Raleigh, NC
onsite
Permanent
55000.00 - 60000.00 USD / Yearly
Robert Half has partnered with a rapidly growing company in Raleigh to assist them in hiring a detail-oriented Accounts Receivable Specialist. In this role, you will manage customer invoicing, payment processing, and account reconciliations while supporting financial operations. The ideal candidate will bring strong organizational skills and a solid understanding of accounting principles. This is an onsite position that offer a competitive base salary, full employee benefits and a bonus program. Responsibilities:• Prepare and process weekly customer invoices, ensuring accuracy and resolving discrepancies in collaboration with field teams.• Address customer inquiries and resolve invoice-related concerns in a timely manner.• Record daily bank transactions, including checks, credit card payments, and other receipts.• Monitor and maintain customer purchase orders using internal systems and tools.• Submit invoices through customer payment portals and verify proper submission.• Assist with month-end closing tasks, including generating reports and reconciling accounts.• Cross-train with the Accounts Payable Specialist to provide backup support when needed.• Ensure bills and expenses are processed accurately and in compliance with departmental procedures.• Reconcile vendor accounts by verifying monthly statements and resolving discrepancies.• Maintain organized financial records and documentation for easy retrieval.
2025-06-13T14:09:09Z

Sr. Accountant

Garner, NC
onsite
Permanent
75000.00 - 90000.00 USD / Yearly
Robert Half has partnered with a rapidly growing manufacturing company in Garner, North Carolina to assist them in hiring an experienced Senior Accountant. The ideal candidate will possess a bachelors degree in accounting or finance and at least three years of corporate or public accounting experience. Candidates with manufacturing and inventory accounting experience are strongly preferred. In this role, you will work closely with the Controller to ensure the accuracy of financial operations and contribute to the company’s overall financial health. This position requires a strong analytical mindset, excellent organizational skills, and the ability to manage multiple priorities effectively. This onsite position offer a competitive base salary, full benefits, growth potential and an annual bonus plan. Responsibilities:• Apply daily cash transactions and maintain customer account records, ensuring accuracy and timeliness.• Prepare and analyze sales and commission reports, as well as process customer invoices.• Monitor customer credit and maintain communication to ensure timely collections.• Conduct inventory analysis, valuation, and maintain control measures for inventory management.• Prepare sales and cash forecasts to support financial planning.• Perform general ledger reconciliations and develop supporting schedules.• Record and reconcile intercompany transactions with corporate parent and subsidiary companies.• Complete bank reconciliations to ensure accurate cash flow reporting.• Cross-train with team members in the Accounting Department to ensure operational efficiency and support.• Assist with ad-hoc financial projects as assigned by the Controller.
2025-06-13T14:09:09Z

Collections Specialist

Burlington, NC
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Burlington, North Carolina. In this long-term contract role, you will play a key part in managing accounts receivable and collection processes to ensure timely payments and maintain strong customer relationships. This position offers an excellent opportunity to utilize your expertise in accounting systems and financial services while contributing to the success of our organization. Responsibilities: • Oversee accounts receivable processes, ensuring timely and accurate collections. • Handle inbound calls from clients to address billing inquiries and resolve payment issues. • Manage claim administration tasks, including processing and follow-ups. • Utilize accounting software systems to track, update, and report financial data. • Perform collection activities, including contacting customers and negotiating payment plans. • Collaborate with internal teams to ensure accurate billing and seamless communication. • Use CRM tools to maintain detailed records of customer interactions and payment histories. • Apply knowledge of Accurint and Epic Software to streamline collection processes. • Monitor and analyze outstanding accounts to identify trends and implement corrective actions. • Ensure compliance with company policies and industry regulations during all collection activities.
2025-06-18T15:24:02Z