WI3667293

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Provides support with the daily actives of a
medical office by performing the following duties and other duties as
assigned. Work schedule is variable including days (majority), evenings
and weekends. May be asked to work holidays and/or overtime.
Responsibilities Essential Duties and Responsibilities Answer phones,
takes and relays messages Enters messages and prescription refills in
the EPIC system Reads and responds to Patient MyChart Messages Sorts
postal and interoffice mail for distribution Makes appointments for
patients Checks in patients for appointments verifying and updating
demographic, guarantor and insurance information Registers new patients
in our computer system Works closely with Registration Specialists to
ensure all patients have an accurate registration in the billing system
Collects co-payments and works with PFC\'s for self-pay payments as
needed Balances cash drawer and fills out the cash drawer logs Work
referral work queues to call patients and schedule appointments and link
referrals to appointments Makes public address and announcements as
instructed Pages personnel as necessary Able to properly call in a
\'Code\' to switchboard and abled to announce \'Codes\' properly while
working in switchboard room and if an alarm sounds, the Switchboard
Operator will immediately contact Mercyhealth East Administration. It
should be noted that the Fire Alarm Board automatically contacts the
Fire Alarm Company wherein the Facilities Manager is contacted for ve
Culture of Excellence Behavior Expectations To perform the job
successfully, an individual should demonstrate the following behavior
expectations: Quality - Follows policies and procedures; adapts to and
manages changes in the environment; Demonstrates accuracy and
thoroughness giving attention to details; Looks for ways to improve and
promote quality; Applies feedback to improve performance; Manages time
and prioritizes effectively to achieve organizational goals. Service -
Responds promptly to requests for service and assistance; Follows the
Mercyhealth Critical Moments of service; Meets commitments; Abides by MH
confidentiality and security agreement; Shows respect and sensitivity
for cultural differences; and effectively communicates information to
partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture
of Excellence through all words and actions; Exhibits objectivity and
openness to other\'s views; Demonstrates a high level of participation
and engagement in day-to-day work; Gives and welcomes feedback;
Generates suggestions for improving work: Embraces teamwork, supports
and encourages positive change while giving value to individuals. Cost -
Conserves organization resources; Understands\... For full info follow
application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment
opportunity employer functioning under Affirmative Action Plans.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/2F6068002C7D439B