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Account Representative

 

Date Posted: 03/13/2024

Job #: 2990673

Location: Denver

 
  Some call it a career. For us, it's a calling.

National Jewish Health is currently seeking an Account Representative to join our Patient Financial Services team. The candidate selected for this role will be dedicated, detail oriented, approachable, knowledgeable, able to problem solve and motivated. Currently, this position is required to work in our office located in Glendale, CO.


This position will impact the institution with timely and accurate processing of patient accounts receivable billing and collections. The specific job duties are comprised of a combination of responsibilities including billing, claim follow up, claim appeals, patient account resolution, patient advocacy and customer service.


The ideal candidate will display a good working knowledge of systems and processes and will be expected to resolve standard queries and problems. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Knowledge of medical reimbursement policies and procedures. Knowledge of medical terminology and insurance claim procedures common to medical billing and
accounts receivable operations. Knowledge of one or more of the following:
Medicare, Medicaid, Workers Comp, Managed Care (HMO, PPO, POS, etc.) or Commercial Payors. Knowledge of principles and practices of customer service and telephone courtesy.

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