Essential Responsibilities:

• Welcomes guests immediately upon seating.
• Using acquired menu item knowledge, offers menu suggestions, answers questions, and anticipates guests’ needs.
• Knows liquor liability laws, takes steps to visually assure that age identification is legitimate and practices responsible beverage service with all guests.
• Takes guest drink and food orders; enters drink and food orders on POS register and ensures food/drink items meet guests’ satisfaction.
• Lifts small and large trays, carrying as many entrees/drinks as physically able, garnishes and serves food/drink items for guests and other servers’ guests.
• Attends to any additional guest needs/requests.
• Prepares non-mixed drinks, soups and salads.
• Prepares, presents, and receives payment for guests’ checks.
• Busses and resets tables.
• Maintains guests’ needs throughout their dining experience by removing flatware, dishes, trash, and refilling beverages.
• Removes remaining dishes/glasses from tables into bus tubs and carries a bus tub load within your physical ability to the dish room.
• Unloads dishes in dish room and/or at bar dishwasher.
• Uses sanitizing solution to wipe down tables, chairs, booths, and table bases.
• Sweeps floor area around table.
• Resets using designated silverware, napkins and condiments.
• Maintains service stations, garnish line, service bar, and common area of restaurant.
• Restocks service station with glasses, tea, ice, water, and appetizer plates.
• Restocks garnish line, fills condiments, washes server trays, sorts silverware, prepares roll-ups, cleans mirrors and artifacts and sweeps and mops floor.
• Must be comfortable with the use of an adding machine, ammonia glass cleaner, bleach, brasso, sanitizer, coffee machines, iced tea machine, POS equipment, and soda fountains.

Skills & Abilities:

• Pleasant, polite team member who maintains a neat and clean appearance.
• Strong leadership, management, organizational and communication skills.
• The ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• The ability to deliver results.
• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
• The ability to multitask and prioritize.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience:

• Minimum 1 year of customer service or restaurant experience.
• Must be of age to serve alcoholic beverages and able to obtain liquor card if state law requires.

Physical Requirements of the Position:

• Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree.
• May be required to lift in excess of 40 pounds on occasion. 

Physical Activity of the Position:

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.  

Environmental Conditions:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.