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Executive Patient Ambassador
Date Posted: 04/10/2024
Job #: 3036320
Location: Denver
Position Summary
Serves as the primary patient contact and coordinates all administrative
aspects of an out-of-state or program patient's visit, while providing
exemplary customer service.
Essential Duties
Coordinates all administrative aspects of an out-of-state or program
patient's visit from registration, financial clearance, scheduling,
discharge. Serves as the primary contact and clinic liason for the patient
before and during the visit.
Ensures that the financial and administrative processes are efficient.
Represents National Jewish health professionally and enthusiastically to
patients and their families.
Works with financial teams to secure financial integrity of the patient visit
including insurance verification, third-party authorizations, financial
counseling prior to completing a specially tailored schedule. Verfiying
insurance eligibility/benefits, advising patients on coverage issues or
limitations.
Builds relationships with the clinical and ancillary teams to coordinate and
establish effective and efficient patient schedules, at National Jewish and
offsite.
Coordinates communication between the clinical and administrative teams and
serves as a resource to the patient and staff regarding administrative
requirements, finding innovative solutions to address obstacles or
...
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