Join the Grand reopening of one of New Jersey’s Oldest Restaurants! Black Horse Tavern & Pub and be part of a dynamic team dedicated to excellence in hospitality.
Villa Restaurant Group, a prominent name in the hospitality industry, proudly presents the newly renovated Black Horse Tavern & Pub, under the 40North Restaurant Group. We are committed to delivering exceptional dining experiences, blending culinary creativity with top-notch service in an inviting atmosphere. As we embark on this exciting journey, we are seeking a passionate Assistant General Manager to join our team and contribute our success!
We are seeking a dynamic and experienced Assistant General Manager to join our team at Black Horse Tavern & Pub. The Assistant General Manager will play a pivotal role in ensuring the smooth and efficient operation of the restaurant, maintaining high standards of quality, service, and guest satisfaction.
What You'll Do:
Operations Management:
- Assist the General Manager in overseeing daily restaurant operations, including opening and closing procedures, staffing, and inventory management.
- Monitor and maintain quality standards for food, service, and cleanliness to uphold the restaurant's reputation for excellence.
- Implement and enforce company policies and procedures to ensure compliance with health, safety, and sanitation regulations.
Team Leadership:
- Lead by example, providing guidance, support, and training to front-of-house and back-of-house staff to foster a positive and collaborative work environment.
- Schedule and coordinate staffing levels to meet business needs while controlling labor costs and maximizing efficiency.
- Conduct regular performance evaluations and provide constructive feedback to team members to encourage professional growth and development.
Guest Experience:
- Interact with guests to ensure their needs are met and address any concerns or issues promptly and courteously.
- Foster a culture of hospitality and guest satisfaction among staff, emphasizing the importance of delivering exceptional service with every interaction.
- Monitor guest feedback and reviews, identifying areas for improvement and implementing strategies to enhance the overall dining experience.
Financial Management:
- Assist in developing annual budgets and financial forecasts, working to achieve revenue and profitability targets while controlling expenses.
- Analyze financial reports and key performance indicators to identify trends and areas of opportunity for operational improvement.
- Implement cost-saving initiatives and revenue-generating strategies to maximize profitability while maintaining quality and service standards.
What You'll Need:
- Previous experience in a leadership role within the restaurant industry, preferably in a full-service dining environment.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management.
- Proficiency in restaurant management software.
- Knowledge of food and beverage operations, including inventory management, cost control, and menu development.
- A passion for hospitality and a commitment to delivering exceptional guest experiences.
- Flexibility to work evenings, weekends, and holidays as needed.
40North/ Villa Restaurant Group is an equal opportunity employer.
