Deloitte US

Senior Video Enabled Technology Coordinator

Role Summary

Responsible for planning, scheduling, and the technical execution of live meetings occurring in practice offices and virtual/hybrid meetings for Deloitte, where the meeting requires subject matter expertise (SME) to advise and support the meeting technology. This includes advising the meeting host on the technology options and best solution to support entirely virtual or hybrid meetings to meet the specifications and desired outcome of the meeting host; coordinating and securing physical meeting room space for hybrid meetings; and coordinating with national and local team members to ensure other logistical elements are supported. 

It requires a client-centric, consultative, and solutions-oriented approach and the ability to collaborate effectively with team members. The position is responsible for post-meeting activities, including reservation reports, recordings, and event metrics/analytics data.

Works on executive-level, high-profile, and client events, which may include sensitive/confidential information requiring a high level of discretion, effective management, and strong communication skills.

Recruiting for this role ends on 15th May,2025

Responsibilities:

Supports intake and initial assessment of meeting requests. Ensures understanding of meeting goals, objectives, and requirements with a special focus on the technical aspects of planning and execution. This includes having a consultative discussion for all live and virtual/hybrid meeting requests to identify if facilitation/production is required based on complexity and if the experience is appropriate to the desired meeting outcome.

Demonstrates advanced scheduling expertise and demands a significant amount of interaction and communication with local office teams, as well as customers.

Provides advanced technology solutions expertise, advising the meeting host on the best options based on existing applications/equipment technology options to achieve the desired outcome for the meeting.

Supports aspects of event logistical planning, including options for securing space for events, in-room A/V, and other video/technology needs, and coordinating with other team members on-site for live and hybrid events.

Utilizes advanced video conferencing and A/V expertise to produce hybrid/video experiences for meetings successfully. This includes video framing, high-definition video sharing, and technical demands for delivering the desired meeting experience. 

Ensures strong collaboration, communication, and practical relationship management with the support team and meeting host to support a seamless support experience.

Ensures excellent working knowledge/experience with Deloitte meeting technologies and equipment (e.g., Zoom, Polycom Studio) to advise meeting host best and provide day-of meeting support.

Performs post-event duties, including event success assessments and post-meeting deliverables (e.g., reservation reports, recordings, meeting data, and analytics details).

Supports or provides input in the development of best practices and provides insights into future technology considerations and deployments.

Performs other job-related duties as assigned.

Required Qualifications:

• Minimum 2 years of relevant work experience
• High school Diploma
• Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future

An Ideal Candidate will possess

• Associate degree preferred.
• Strong technical skills, including experience with Microsoft Office, productivity software, and other computer applications
• Proficient in using, configuring, and troubleshooting video conference and collaboration technology (e.g., Zoom) to support virtual/hybrid meetings
• Experience with event management and/or scheduling software
• Excellent people skills with a strong focus on customer service
• Excellent written and verbal communication/interpersonal skills
• Excellent critical thinking, decision-making, and discretion
• Effective problem-solving and negotiation skills
• Strong skills in time management and ability to successfully manage multiple responsibilities

For individuals assigned and/or hired to work in California, Colorado, Hawaii, Jersey City, Nevada, New York state, and Washington State, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Hawaii, Jersey City, Nevada, New York state, and Washington state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $40,600 to $83,500. 

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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