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RECEPTIONIST-PODIATRY Job in North Canton, Ohio US

RECEPTIONIST-PODIATRY

Aultman Health Foundation - North Canton, OH

Posted: 3/10/2024 - Expires: 6/8/2024

Job ID: 270823483

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Job Description

Req# 28450

Aultman Health Foundation, NORTH CANTON, OH

AULTMAN MEDICAL GROUP INC

Aultman Health Foundation

Full Time, Day Shift, 7:30A-4P

BASIC FUNCTION:

Responsible for efficient operation and flow of patients through the practice. Greet incoming patients, answer telephones, and schedule appointments and referrals. Collect and update patient information. Handle insurance verification, medical billing and coding, and front office procedures. Provide clerical services and perform general office duties. Work with manager to coordinate front office functions and provide input for improvements.

JOB DUTIES AND COMPETENCIES:

Answer incoming telephone calls and process appropriately. Possess a warm outgoing personality with excellent telephone etiquette.
Schedules office visits and referrals.
Verify and collect patient demographic and insurance information.
Register patients into scheduling software. Work with manager to develop and implement changes to improve scheduling efficiencies.
Collect co-pays and patient payments.
Tracks physicians' referrals and "no shows" on monthly basis. Reports to manager.
Prepare and send patient correspondence in accordance with policy.
Prepare medical records for insurance companies, attorneys and patients.
Assist other offices as needed.
Complete Disability and BWC forms as needed.
Maintain electronic medical record, scan information according to protocol as appropriate.
Work in cooperation with the physician, practice team leader and manager to develop and implement administrative policies.
Extensive knowledge of medical terminology, medical billing, and medical coding.
Knowledge of handling general administrative and clerical tasks
Skilled in computer applications like MS Word, Excel, and PowerPoint.
Skilled at handling multiple tasks and work under pressure.
Adhere to organizational policy and procedure.
Promote positive physician, organization, and community relationships.
Dispense durable medical equipment and supplies
Initiating prior authorizations, calling patients regarding approvals or denials
Communicate directly to staff and physicians via EMR system
Other duties as assigned.

HEALTH CARING STANDARDS/ VALUES:

Greet customers, visitors, and Colleagues immediately with a smile, warm greeting, and introduction, calling them by name if possible.
Always provide a comforting, timely, caring departure, or discharge, and always say thanks for allowing us to serve.
Integrity, openness, and fairness in all you do
Teamwork
Individual creativity
Compassion and caring

AGE-APPROPRIATE CARE:

Will provide successful services and/or interactions with the following age groups and will demonstrate the use of appropriate interventions, communication, and skills to match the age and/or abilities of the patient where applicable:

Pediatric
Adolescent
Adult
Geriatric

MACHINES, TOOLS & EQUIPMENT USED:

Utilize the telephone system correctly.
Demonstrate correct use of the computer, including appropriate software programs used by the department.
Demonstrate correct use of the FAX machine and copier.
Skilled in computer applications such as MS Word, Excel

EDUCATION, TRAINING & EXPERIENCE:

High school graduate or equivalent required. Certification or diploma in Medical Office Administration/Assistant Program or equivalent preferred. Medical front office experience preferred. Knowledge and experience in medical terminology, billing and coding is required. Demonstrated skill in computer applications.

PHYSICAL REQUIREMENTS:

Able to bend to reach items on the floor, desk level, and overhead.
Able to lift books and supplies weighing 25lbs. intermittently.
Able to see clearly (with or without lenses) and hear normal speaking tones.
Able to communicate verbally interpersonally and over the telephone in a clear and concise speech.
Able to use hands for tasks (writing, typing, etc.).

RESPONSIBLE TO:

Practice Manager / Supervising Physician

Aultman Health Foundation is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability. We recognize that diversity and inclusion is a driving force in the success of our company. Aultman is an Equal Opportunity Employer that will make reasonable accommodation to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. To request an accommodation, please email our Human Resources department at hr@aultman.com , or call 330-363-5415 for further assistance.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
78539006
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 4

Workplace Documentation: N/A