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Customer Service Representative

Customer Service Representative (5501715) Phoenix, Arizona

Salary: USD24 - USD25 per hour

Customer Service Opportunity in North Phoenix

Look for individuals that have experience in wires and cables and or construction/plumbing companies!!!

  • Manage customer orders timely and to the highest level of accuracy by:  Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP.
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