Job Description
Our Neighbors Table (ONT) is a 501(c)(3) organization whose success is created by our focus on alleviating food insecurity (as our sole mission), our attention to the quality of our service delivery, and in creating effective engagement of the community in carrying out our programs. The Market Supervisors role is to represent Our Neighbors Tables mission and values while focusing on the day-to-day operations of Our Neighbors Tables grocery markets. The essence of this role will be to provide organized and focused direction and supervision of Market volunteers in providing the best possible service for all ONT shoppers, while working with the Community Engagement team to raise awareness of our Markets. The ideal candidate will be a people person who is welcoming, respectful, empathetic and supportive, while at the same time be program oriented, reliable, computer-savvy, and organized, with a keen attention to detail. This is an hourly-paid 40- hour-per week-role, eligible for company benefits.
Responsibilities include:
-Working Supervision of Volunteers working alongside our volunteers to run the weekly markets and ensure the volunteers are fully trained in their positions, prior to opening.
-Community Connections monitoring the integrated ONT community markets in different towns in our catchment area.
-Market Software Support- gain a working knowledge of SmartChoice (the market's inventory and online ordering software), SignUp (ONT's volunteer scheduling software), and Oasis (ONT's guest database).
-Guest Stewardship ensuring guests have a successful and respectful interaction in our market spaces and ensuring our vision for how we treat everyone with dignity and respect
Any other duties as requested by Associate Director of Grocery Programs, Program Director, and Executive Director.
Knowledge, Skills, and Abilities required:
-Professional demeanor with compassion and empathy for others from diverse racial and socio-economic backgrounds and a personal philosophy that aligns with ONTs core values of dignity, community and respect
-Strong communication skills, written and verbal, to be able to give direction, train volunteers, as needed.
-Strong comfort with computer systems, including Microsoft Office Suite (Excel used frequently)
-Strong attention to detail, organized and sense of pride in your work with a demonstrated initiative and ability to work independently
-Flexibility is a must, with a willingness to cover for other Market Supervisors during sick time and vacation schedules
-Ability to transition successfully between locations during the day (to visit multiple ONT locations)
-Ability to attend current Food Safety coursework and complete and maintain Massachusetts Allergen certification as required by the Greater Boston Food Bank
-English fluency required; bilingual a strong plus
-MA/NH or valid drivers license, with clean driving record and ability to maintain
-Applicants subject to CORI check prior to hiring
Experience and Education:
-Diploma or GED required, 2 year degree preferred but not required
-Non-profit experience desirable but not required
-Experience working with Volunteers preferred
Physical Environment:
Category of Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Seated positions, standing positions for extended time frame, reaching, lifting, pulling, pushing, standing, stooping, climbing, small motor coordination, typing, communication
Most of the work is completed indoors in climate-controlled environments, minimal exposure to elements
How To Apply
Apply with resume to Jill Santopietro Panall, HR Consultant to Our Neighbors' Table, via email at 21oakhr@gmail.com or on Indeed posting. No phone calls PLEASE.
