Kripalu Programs Specialist
Kripalu Center for Yoga and Health

Job Order #: 21933994

Stockbridge, MA 01262

Part Time

20 hours per week

POSTED 12/26/2024

CLOSE DATE 3/7/2025

Job Description

The Kripalu Programs Specialist is an essential operational leader, responsible for supporting the management of all aspects of the day-to-day business of Kripalu's R&R Retreats and Kripalu Experience Programs (KEP) - two signature Kripalu content areas. The position assists in the scheduling, operations, payroll and other needs of a large (70 person plus) and diverse faculty body of teachers and works in close collaboration with department Manager to ensure superior guest experience. The role offers critical support to the operations and delivery of programs in a manner aligned with Kripalu values. Sitting at the nexus of interdepartmental collaboration, the position is responsible for the documentation and implementation of systems, policies, and protocols in a way that increases efficiency. This position reports to the Manager of Kripalu Programs and helps determine weekly and daily priorities of the R&R Coordinators.

ACCOUNTABILITIES
Assists management with the creation, formatting, proofing, and maintenance of department's program schedules as well as whole-house activities
Assists management in the operation and delivery of department schedules and activities
Assists in the management of department faculty
Primary Liaison with operations department leaders to ensure efficient completion of tasks and goals as they relate to program production and delivery
Liaison daily with Guest Services to ensure accurate and timely guest information
Liaison daily with Production Support for efficient and consistent program operations
Responsible for creation, accuracy, and submission of bi-weekly payroll
Responsible for ensuring accuracy of faculty schedules in PayCom
Maintains Faculty capability and certification database in PayCom
Creates and maintains Standard Operating Procedure documentation for the department, assists the manager in communicating processes to faculty and ensuring compliance
Supervises availability and workshops databases to ensure precise and timely information for the purposes of schedule construction and development
Event coordinates yearly outdoor faculty team trainings with Director of Outdoor Education
Attends weekly, bi-weekly departmental and interdepartmental meetings
Provides backup and support of team member's duties

CORE COMPETENCIES
Demonstrated commitment to valuing equity, diversity and contributing to an inclusive environment
Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles
Systems thinker, able to operationalize nuanced processes across various organizational platforms
Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas
Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed
Ability to tolerate ambiguity, to pivot quickly, and exercise discernment with fast-paced decision making that impacts guest experience
Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise
Embraces experiences as learning opportunities
Accepts responsibility for personal and professional learning and growth.
Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.

ESSENTIAL SKILLS AND EXPERIENCE
Associate's degree or equivalent experience.
3-5 years' experience in a administrative position.
Excellent customer service skills.
Experience with Microsoft Office products
Excellent written and verbal communication skills.
Ability to work independently as well as part of a team.
Strong organization and prioritizing skills a must
Must be available for weekends and occasional evening events and major holidays

How To Apply

For the full job description and to apply please visit: https://kripalu.org/content/employment-opportunities. Tell 'em MassHire sent ya!

Address

57 Interlaken Road
Stockbridge, MA 01262

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Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

$48,000.00 - $52,000.00 per year

Benefits

Not Specified

Benefit Details

Name

Kripalu Center for Yoga and Health

Title

Not Specified

Email

Not Specified

Phone

Not Specified

Address

57 Interlaken Road
Stockbridge, MA 01262

Website

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