General

Job Listing

Number of Positions: 1
Job Listing
Job ID: 14042198
 
Job Location:
 

 
How to Apply:
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Job Title:Specialist, Premier Service Group
Work Type:Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular
 
Salary Offered:Unspecified
Benefits:Unspecified.
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:High School Diploma/GED
Experience Required:Unspecified
 
Required Skills:
Please see the job description for information about required job skills.
Preferred Skills:
 
Job Description:
Job Summary
Provides technical support and coordination for the Services management function for a specific client or group of clients. Applies complete knowledge, skills, and practices to perform assignments.


Job Description
Participating in problem reviews, root cause analysis, trend analysis and audits.
Identifying and investigating service-related problems. Implementing or escalating corrections as appropriate.
Assisting in defining and deploying problem management processes and procedures for specific clients.
Coordinating activities with other service areas and functions. Developing, documenting and disseminating process changes and improvements.
Job Skills
Active Learning, Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product Services
Additional Job Details


Address:
250 NICOLLET MALL:MINNEAPOLIS


City:
Minneapolis


Country:
United States of America


Work hours/week:
40


Employment Type:
Full time


Platform:
Wealth Management


Job Type:
Regular


Pay Type:
Salaried


Posted Date:
2024-04-18


Application Deadline:
2024-05-17


Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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Refer to ID 79148093 when applying