WI3827017

1

Unspecified

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JOB REQUIREMENTS: Full-Time Client Service Associate Job Locations
US-WI-Monona \# of Openings 1 Category Retail Services/Sales Overview
Lake Ridge Bank is seeking a service-oriented professional to join our
Bridge Road team as a full-time Client Service Associate (CSA)! The
Client Service Associate engages clients in meaningful conversations
while performing a variety of banking transactions with a high degree of
accuracy and confidentiality. The individual in this position listens
and promptly responds to client inquiries, seamlessly refers additional
business to the Personal Bankers, and adheres to all established Lake
Ridge Bank policies, procedures and regulations. Under direction from
the Retail Manager, the Client Service Associate works to achieve their
targeted level of transaction accuracy, service delivery, and sales.
Responsibilities Promote and maintain positive relations with all
internal and external contacts, clients and potential clients. Process
all transactions that come through the CSA area including but not
limited to cashing checks, performing withdrawals, making deposits,
processing loan payments, etc. Properly balance and maintain a cash
drawer daily Keep informed about bank products and services offered
Maintain confidentiality of client information at all times Complete all
annual bank security and compliance training Participates in community
involvement/bank activities as appropriate Works as part of a team to
accomplish branch/dept goals. This includes working additional hours as
needed and/or assisting other offices as needed Performs all other
duties as assigned Qualifications Candidates should have exceptional
interpersonal skills, demonstrated problem solving skills, strong
organizational skills, general accounting knowledge/math skills, and an
ability to represent the organization in a professional, positive
manner. Previous banking experience or cash handling experienced
preferred. Hours for this position will be between 7:45am-5:45pm
Monday - Friday with occasional Saturdays 8:45am-12:15pm The State Bank
of Cross Plains values a diverse workforce and is an Affirmative
Action/Equal Opportunity Employer. Minorities, Females, Veterans and
Individuals with Disabilities encouraged to apply. Consistent with State
Bank of Cross Plains\' commitment to employ and advance qualified
individuals with disabilities, State Bank of Cross Plains provides
reasonable accommodation to apply for or perform a job. Some examples of
reasonable accommodation include alternate methods to apply, provide
documents in an alternate format, altering work procedures, specialized
equipment or use of an interpreter. If an individual needs reasonable
accommodations to apply or perform a job here at State Bank of Cross
Plains, please contact Human Resources at (608) 849-2700 or email us.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/4648CDE617134AA9