ABOUT US

At Connectria, LLC, we provide award-winning Cloud Computing and Managed Hosting from our world-class data centers in North America to more than 1,000 customers in 30+ countries throughout the world, and we help customers run their systems securely in Amazon’s AWS cloud and Microsoft’s Azure cloud.

For over twenty years, Connectria’s ‘No Jerks Allowed’ philosophy has been the foundation of our culture. We are a company that believes in promoting from within and take an employee-first approach. Due to these practices, Connectria has won St. Louis Post-Dispatch Best Places to Work 9 times, Computerworld Best Places to Work in IT 9 times, HIRE Vets Medallion Award 2 times and The Nation’s Best and Brightest in Wellness Award.

If you are looking for your next career opportunity and enjoy working in a fast-paced and growing business environment and want to be on a team with a “No Jerks Allowed” company philosophy that treats everyone with respect in a fun and supportive work environment, Connectria has an exciting opportunity for you!

POSITION PROFILE

In this role, the Infrastructure Engineer will be integral to maintaining and enhancing the technical backbone at the Connectria data center. This includes hands-on involvement with the data center's physical infrastructure, involving tasks such as server deployments, hardware upgrades, and troubleshooting. The candidate will play a key role in both maintaining the current system's stability and efficiently integrating new technologies.

Location: This position is onsite at our location in downtown St. Louis, MO.

Schedule: 2nd shift: 11:00pm - 7:00am, Sunday - Thursday along with required 24x7 on-call rotation. Shift is subject to change due to company need.

Primary Duties:

• Provide consistent support for existing hardware systems within the data center.
• Efficiently deploy new hardware and upgrade existing systems.
• Proactively respond to support queries, manage incidents in the ticketing system, and document resolutions.
• Execute change requests within pre-defined timelines.
• Ensure continuous health and performance of the systems.
• Liaise with vendors for parts replacement and in-depth troubleshooting.
• Be available for a 24x7 on-call rotation schedule.
• Oversee equipment logistics, including shipping and receiving.
• Assist in managing hardware inventory.
• Participate in meetings related to both internal and customer-centric environments.
• Regularly update support procedures and process documentation as needed.

• A minimum of 1-3 years of experience in a similar role.
• Exceptional attention to detail.
• Proven experience in hardware administration and resolution of related issues.
• Eagerness to stay abreast of the latest technological advancements and openness to receiving training and certifications.
• Strong problem-solving skills with a methodical approach to troubleshooting.
• Excellent communication skills, both written and verbal.
• Familiarity with enterprise-level server hardware is a must.

WHAT'S IN IT FOR YOU?

The opportunity to work with one of the fastest growing companies in the country with an award winning culture! Rated as the Best Place to Work, Connectria offers a generous benefits package that you would expect from a large company with the relaxed family-oriented atmosphere of a small company.

We offer an excellent compensation with generous benefits including:

• 100% employer paid benefit premiums including medical, dental, vision, short-term disability, long-term disability, identity protection and life insurance
• 401(k) plan with employer match
• Paid vacation & sick time
• Paid holidays
• Paid parental leave
• Paid certification training and completion awards
• Online wellness rewards
• Free gym memberships
• And much more!

Job Type: Full-time, Direct Hire

Work Remotely: No

Work Authorization:

Connectria, LLC will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Equal Opportunity Employer:

Connectria, LLC is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration of employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to providing a workplace free of any discrimination or harassment. If you are an individual with a disability and you need an accommodation during the interview process, please reach out to your recruiter.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. (2023)