WI3825393

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Description Position at First Business Bank Join us
today as a Treasury Management Support Associate - Remote/Hybrid
Schedule! First Business Bank is aTop Workplaces USA company, learn
morehere. At the heart of First Business Bank, we believe success comes
down to putting people first. Our people are our priority - they embody
ambition, experience, and client focus. The result is extremely engaged
employees who provide unmatched client satisfaction. With comprehensive
total rewards to support our team members, a commitment to valuing each
other\'s differences, and a focus on improving our communities, we are
confident you\'ll find the experience is your advantage. We\'re
delighted you\'re considering joining us! The Treasury Management
Support Associate is part of a team that will be responsible for
providing primary client support for all products and services utilized
by Business Banking clients, including, but not limited to, ACH, Remote
Deposit, internet banking and Positive Pay. Work Model: This role is
remote with a requirement of 1 day in-office per month at our Leawood,
KC or Madison, WI office for departmental meetings. Essential
responsibilities of the Treasury Management Associate: Client Support
Ability to obtain information from a client in a succinct manner
enabling the Associate to deliver an exceptional client experience
during any interaction with all clients. Ability to interact in a timely
manner with internal clients and teams as well as external. Problem
solve for more complex questions and issues from clients. Business
Services Expertise Demonstrate expertise in online banking, ACH, remote
deposit control and other commercial services offered to bank\'s
business clients at product level. Ability to onboard clients with more
complex setups utilizing multiple products while still meeting
department SLAs. Assist with maintaining and developing procedures for
the department. Multi-tasking Ability to perform setups and training for
clients across all products that can sometimes be complex while still
participating in covering the phones for the department and helping
co-workers with tasks as necessary, including assisting with questions
and training of Treasury Support Associate I employees The successful
candidate should have: Associates degree or equivalent in related work
experience 2-4 years of banking operations experience Ability to speak
clearly and listen to clients concerns to troubleshoot. Proven ability
to learn new technology and systems First Business Financial Services,
Inc. is committed to providing equal employment opportunity to all
applicants and employees regardless of their\... For full info follow
application link. We are an equal employment opportunity employer. All
qualified applicants will receive consideration for employment without
regard to race, color, religion, gender, national origin, disability
status, protected veteran status or any other characteristic protected
by law. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/6D47BAAA713849D6