SURGERY SCHEDULER - GENERAL SURGERY

Aultman Health Foundation - Canton, OH

Posted: 3/30/2024 - Expires: 6/28/2024

Job ID: 271687823

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Job Description

Req# 28642

Aultman Health Foundation, CANTON, OH

AULTMAN MEDICAL GROUP INC

Aultman Health Foundation

Full Time, Day Shift, 8:00am-4:00pm

GENERAL SUMMARY OF DUTIES

Schedules patients for procedures, radiology and/or surgery and advises patients of procedure and financial preoperative requirements. Coordinates and schedules appointments for radiology, surgeries and procedures at the outpatient clinic or hospital.

MAJOR RESPONSIBILITIES/TASKS

Coordinate and schedule surgeries, radiology, procedures, and follow-up appointments as designated by Licensed Provider (LP) according to established policies and procedures.
Interact with patients', patient families, licensed providers, and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
Coordinate processes and timing as required to meet LP and facility requirements.
Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
Obtain medical, cardiology, and other clearances as requested by LP, pretesting, anesthesia, etc.
Obtain results of tests for LP review as needed.
Schedule diagnostic therapy and other treatments as requested.
Obtain authorization for surgery and/or testing from patient's insurance company.
Provide clinicals and necessary medical records for authorizations as required.
Facilitate LP peer to peer reviews as necessary for prior authorization appeals process.
Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel.
Obtain accurate information from patients and ensure all registration forms are complete.
File records in appropriate sections of patient electronic or paper charts and keep patient charts in proper order.
Review clinical paperwork to assure completion before scheduled procedure or surgery date.
Maintain files and patient records accurately and completely in a confidential manner.
Perform other related duties as directed or assigned by the department manager.

EDUCATION

High school diploma or GED.

PERFORMANCE REQUIREMENTS

Knowledge:

Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling, and punctuation to type, review and edit reports, documentation and correspondence.

JOB TITLE: General Surgery Procedure/Surgery Scheduler

2 of 3 2/1/2024

Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Knowledge of CPT and ICD-10 coding.

Skills:

Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Skill in gathering, interpreting, and reporting insurance information.
Skill in trouble-shooting insurance issues and resolving appropriately.

Abilities:

Ability to work effectively as a team member with physicians and other staff.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.

EQUIPMENT OPERATED

Office machinery including computers, fax, calculator, and photocopier. Occasionally lift and carry files up to 20 pounds.

WORK ENVIRONMENT

Involves frequent contact with staff and patients. May require working under stressful conditions.

MENTAL/PHYSICAL REQUIREMENTS

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.

PHYSICAL REQUIREMENTS ADDENDUM

PURPOSE: To identify specific functions job requirements and work environment factors that could affect job performance.

Check all factors that are present as essential job requirements and check whether the factor is performed.

O = Occasionally = 0- 33% of the work shift or 0- 32 repetitions.

F = Frequently = 34-66% of the work shift or 32-200+ repetitions.

C = Constantly = 67-100% of the work shift or 200+ repetitions.

N = Not essential job requirement. JOB TITLE: General Surgery Procedure/Surgery Scheduler

3 of 3 2/1/2024

C Standing

C Walking

O Lifting (70 pounds)

O Carrying (70 pounds)

O Pushing (70 pounds)

N Climbing with (70 pounds)

O Stooping/Bending

O Twisting/Turning

O Kneeling/Squatting

O Crawling

O Reaching Up/Reaching Forward

HAZARDOUS EXPOSURE CATEGORY

Subject to blood and body fluid exposure.

IMPORTANT NOTICE

This job description is intended to describe the general nature of the work performed. It does not contain a comprehensive inventory of all job duties, responsibilities, and qualifications. Employees will be required to perform any other job-related duties as requested by management. Aultman reserves the right to revise this job description. Employment with Aultman is at-will, meaning both Aultman and employees have the right to end the employment relationship at any time and for any reason. The at-will nature of this employment cannot be altered by and verbal statement or alleged verbal agreement. It may only be changed by a legally binding written contract covering employment status. Aultman will reasonable accommodate employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on Aultman or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Human Resource Department and request such an accommodation.

Aultman Health Foundation is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability. We recognize that diversity and inclusion is a driving force in the success of our company. Aultman is an Equal Opportunity Employer that will make reasonable accommodation to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. To request an accommodation, please email our Human Resources department at hr@aultman.com , or call 330-363-5415 for further assistance.

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Job Summary

Employment Type:: Full Time Employee
Job type:: Federal Contractor
Skill Based Partner:: No
Education Level:: High school graduate
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: 78805442
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 4; Graphic Literacy: 4; Workplace Documentation: 3

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SURGERY SCHEDULER - GENERAL SURGERY

Aultman Health Foundation - Canton, OH

Job Description

Job Summary