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Your Role
As the Operational Care Specialist is responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners. Specifically, the Operational Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc).Your Responsibilities
- You maintain organized and separate areas for each part of the operation functions.
- Manage and control all export functions within our Control Towers.
- Maintain effective communication and coordination with other departments, vendors and carriers.
- Monitor and update shipment orders through QuickSTAT IT enterprise systems.
- Communicate effectively with our vendors (service partners and airlines / carriers).
- Assist all Quick offices with processing exports.
- Report to Air Logistics Healthcare Manager
Your Skills and Experiences
- Shift 10pm-6am (Please note that this is a 24/7/365 facility and flexibility to work afterhours, weekends and holidays is required)
- Associate's degree or equivalent
- 1+year of experience working in Airport or Air Logistics
- Expert in Microsoft Office
- Must be able to lift heavy items
Good Reasons to Join
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $20 and $23. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KR1
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
In 2018, Quick become part of Kuehne+Nagel Group. Specializing in time- and temperature-sensitive logistics for the healthcare and life science industry, QuickSTAT helps the world’s leading pharma and biotech companies bring new cell and gene therapies and personalized medicines to market worldwide. This is in addition to its life-changing and life-saving work transporting organs, tissue and corneas for transplant and research.
US Talent Acquisition
USA.Talent.Acquisition@Kuehne-Nagel.com
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