Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!

JOB SUMMARY:
Receive, analyze and process documents in the records/vitals department while maintaining high production levels to meet daily deadlines while providing profession, quality customer service.
Participates in planning of programs, policies or objectives for own work group and department.
Performs clerical functions in the OFFICIAL PUBLIC RECORDS/VITAL STATISTICS DEPARTMENT.

DUTIES & RESPONSIBILITIES:
Responsible for document management activities, including preparing, scanning, filing, processing, issuing and returning records/vital documents to filer.
Professionally assist customers and provide information or guidance by reviewing and processing requests in person, over the telephone, through electronic transmissions and through the mail.
Abstract and inputs data into computer from recorded documents.
Maintains knowledge of processes and statues.
Determines appropriate release of confidential records to qualified applicants and maintains security and confidentiality of documents and data.
Determines and calculates appropriate fees based upon established parameters; collects fees, acts as cashier and makes change.
Responsible for reconciling and balancing cash drawers and is held personally accountable for shortages.
Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

REQUIREMENTS:
High School Diploma/GED.
One (1) year job related customer service or clerical experience.
Strong computer, typing (40 wpm) and data entry skills required.
Good written and verbal communication and organizational skills.
Strong interpersonal skills including diplomacy and problem-solving to deal effectively with the public, other employees, and elected officials.
Ability to complete tasks while under pressure and within tight deadlines.
Overtime may be required.
Valid Texas Driver License to travel to court locations..

SALARY RANGE: $15.71 - $19.64 hourly based on qualifications