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9 results for Systems Analyst in Wappingers Falls, NY

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We are looking for a skilled Desktop Support Analyst to join our team in Maryknoll, New York. This Contract-to-permanent position offers an opportunity to work in a dynamic environment, providing technical support and troubleshooting for both hardware and software issues. The ideal candidate will combine technical expertise with excellent communication and customer service skills to ensure efficient problem resolution and user satisfaction.

Responsibilities:
• Provide technical support for Windows PCs, Apple Macs, and a variety of operating systems, including Windows and operating systems.
• Troubleshoot and resolve hardware and software issues for end-users, including printers and frequently used applications.
• Assist with the setup, configuration, and maintenance of computer hardware, networking basics, and backup technologies.
• Support Microsoft Office 365 and other commonly utilized PC and Mac applications.
• Respond promptly to customer inquiries, ensuring satisfaction by attentively listening and addressing concerns.
• Walk customers through technical problem-solving steps with patience and clarity.
• Collaborate with team members to diagnose and resolve complex technical issues while sharing knowledge and feedback.
• Maintain accurate documentation of technical issues and resolutions within configuration management systems.
• Stay updated on emerging technologies and continuously enhance technical skills to improve support services.

• Associate degree in Information Technology or equivalent experience demonstrating attention to detail.
• A+ Certification is required; candidates must complete the certification within two years if not already obtained.
• At least 1-2 years of relevant experience is preferred, but recent graduates with strong potential will also be considered.
• Proficiency in Windows PCs, Apple devices, and basic networking concepts.
• Familiarity with Active Directory, Citrix, Cisco, and Dell Technologies is an advantage.
• Strong troubleshooting skills for both hardware and software issues, including printer support and basic PC repair.
• Excellent verbal and written communication skills, with a focus on delivering high-quality customer service.
• Passion for learning and adapting to new technologies and systems in a fast-paced environment.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

9 results for Systems Analyst in Wappingers Falls, NY

Desktop Support Analyst We are looking for a skilled Desktop Support Analyst to join our team in Maryknoll, New York. This Contract-to-permanent position offers an opportunity to work in a dynamic environment, providing technical support and troubleshooting for both hardware and software issues. The ideal candidate will combine technical expertise with excellent communication and customer service skills to ensure efficient problem resolution and user satisfaction. Responsibilities: • Provide technical support for Windows PCs, Apple Macs, and a variety of operating systems, including Windows and operating systems. • Troubleshoot and resolve hardware and software issues for end-users, including printers and frequently used applications. • Assist with the setup, configuration, and maintenance of computer hardware, networking basics, and backup technologies. • Support Microsoft Office 365 and other commonly utilized PC and Mac applications. • Respond promptly to customer inquiries, ensuring satisfaction by attentively listening and addressing concerns. • Walk customers through technical problem-solving steps with patience and clarity. • Collaborate with team members to diagnose and resolve complex technical issues while sharing knowledge and feedback. • Maintain accurate documentation of technical issues and resolutions within configuration management systems. • Stay updated on emerging technologies and continuously enhance technical skills to improve support services.

Business Analyst We're hiring a Business Analyst for a growing firm in Stamford, CT! The Business Analyst is responsible for a broad range of activities including working with business leaders to define requirements, identifying when requirements impact other areas of the organization, and evaluating ‘out-of-box’ functionality gathering and validating business requirements, documenting workflows, coordinating updates and supporting program reporting.The role could also be asked to perform analysis on program performance, business areas, build and maintain program reports, manage timelines, support process and change managers in the evaluation and execution of their tasks. Suited to someone with either proven experience as a BA in a technology program before, or someone newly graduated with 1-2 years work experience where analysis, report writing, and working independently on tasks requiring strong attention to detail has been required. Responsibilities:· Support the standardization of business processes by creating and maintaining clear, consistent documentation that aligns with transformation goals and process governance standards.· Assist in implementing and documenting process-level controls to support consistency, accountability, and alignment with defined procedures.· Monitor recurring issues or bottlenecks and flag them for review to support data-informed process adjustments.· Work with cross-functional stakeholders to collect, clarify, and validate business needs. Ensure that documented requirements remain aligned with evolving process decisions and tool configurations throughout the implementation lifecycle.· Help translate technical or process changes into clear, user-friendly materials for business users and assist in communicating key updates.· Prepare materials, capture notes, and track action items during working sessions or stakeholder meetings to ensure clear follow-through.· Coordinate tactical process updates across tools and systems, ensuring workflows are executed accurately and timely.· Maintain and update standard operating procedures and process documentation to reflect current workflows, ensuring the latest versions are organized, accessible, and consistently used across teams.· Provide support to end users by answering process-related questions, sharing guidance materials, and escalating issues where needed.· Gather insights from day-to-day execution and user feedback to inform ongoing process refinements and improvements.· Help schedule working sessions, track follow-ups, and ensure dependencies across teams are surfaced and addressed.

Digital Transformation Business Analyst We are looking for a Business Analyst to join our team in Stamford, Connecticut. This role focuses on analyzing and improving business processes, collaborating with stakeholders, and ensuring that organizational requirements align with available system functionalities. The ideal candidate will be detail-oriented, proactive, and capable of supporting change initiatives across digital platforms. Responsibilities:• Collaborate with business leaders to gather, refine, and document detailed requirements for process improvements and system functionalities.• Evaluate existing workflows to identify opportunities for optimization and alignment with digital tools.• Develop and maintain program reports to monitor performance and track progress against project timelines.• Support change management initiatives by preparing materials, tracking updates, and documenting outcomes.• Work closely with system administrators, end users, and process owners to ensure smooth implementation of updates and changes.• Assist in creating user guides, job aids, and reference materials to promote adoption of new processes and tools.• Analyze program performance and provide actionable insights to enhance efficiency and effectiveness.• Ensure proper documentation of business processes, SOPs, and controls to meet governance standards.• Facilitate cross-functional collaboration to validate and translate business requirements into actionable updates.• Organize and maintain accurate document versions to ensure accessibility and consistency.

Lead Help Desk Analyst We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. This role requires a technically proficient individual who can mentor team members, resolve complex technical issues, and ensure efficient operation of desktop support services. The position also involves managing help desk-related projects and providing top-notch technical assistance to users across various locations. Responsibilities: • Guide and mentor Desktop Support team members to enhance their technical skills and overall performance. • Respond to and resolve user-reported issues, requests, and escalated support tickets in a timely manner. • Serve as the primary escalation point for complex technical problems encountered by team members. • Manage and execute projects within the scope of the Desktop Support team's responsibilities. • Provide technical assistance for desktop hardware and software to users in-office, remote, and home-based settings. • Diagnose and troubleshoot application issues, including viruses, hard disk diagnostics, file repair, and data encryption. • Collaborate with external technology vendors and consultants to address support needs. • Maintain accurate documentation of issue resolutions, ensuring clarity and detail for future reference. • Track and resolve security incidents, ensuring compliance with organizational standards. • Manage inventory assignments for employees using the inventory program to maintain accountability.

Financial Planning Analyst Key Responsibilities:<ul><li>Analyze financial data and prepare meaningful reports to drive informed decision-making (Source: US Demand for Skilled Talent Q1 2025).</li><li>Develop financial models to forecast revenues, costs, and performance.</li><li>Provide insights into budget allocation and variance analysis.</li><li>Support monthly, quarterly, and year-end financial close processes.</li><li>Collaborate with cross-functional teams to deliver actionable recommendations (Source: US Demand for Skilled Talent Q1 2025).</li><li>Monitor market trends and evaluate financial risks and opportunities.</li><li>Ensure compliance with company financial policies and procedures.</li></ul>

Desktop Support Analyst We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Poughkeepsie, New York. In this role, you will provide hands-on technical support to ensure the smooth operation of hardware, software, and network systems. You will play a key part in diagnosing and resolving technical issues while delivering exceptional service to end-users. Responsibilities: • Provide comprehensive technical support for desktops, laptops, and mobile devices, including Apple and Android platforms. • Troubleshoot hardware and software issues across Dell and other computer systems. • Manage configurations and ensure system compatibility for Windows 10 environments. • Administer Active Directory for user account management and access control. • Perform backup and recovery operations to safeguard data integrity. • Support Cisco and Citrix technologies to maintain network and application stability. • Collaborate with team members to implement configuration management solutions. • Deliver timely and detail-oriented assistance to end-users, ensuring high levels of customer satisfaction. • Maintain accurate documentation of technical procedures and resolutions. • Stay updated on emerging technologies to continuously improve support services.

Database Analyst We are looking for an experienced Database Analyst to join our team on a long-term contract basis in White Plains, New York. In this role, you will support critical business operations by optimizing database systems and ensuring seamless functionality for end users. This position offers an exciting opportunity to work within the insurance industry and contribute to data-driven decision-making processes. Responsibilities: • Provide operational assistance to business users, guiding them in effectively utilizing Oracle tools and exploring new features. • Conduct quality assurance testing for system enhancements, bug fixes, upgrades, and new feature rollouts. • Design and maintain dashboards to visualize key business metrics and support strategic decision-making. • Perform comprehensive data analysis to identify trends and deliver actionable insights. • Collaborate with cross-functional teams to ensure database systems meet business requirements. • Utilize backup technologies to safeguard data integrity and ensure system reliability. • Oversee the creation and management of database objects to optimize system performance. • Implement AB testing strategies to evaluate system changes and improvements. • Leverage CRM tools for efficient data management and customer relationship tracking. • Support business intelligence initiatives by building reports and dashboards tailored to organizational needs.

Senior Real Estate Cost Analyst We're in search of a seasoned Senior Real Estate Cost Analyst to be part of our team based in Greenwich, Connecticut. Your role will involve supervising costs, coordinating with our external management team, and ensuring a successful launch of our web-based management applications. Your expertise in data mining and cost analysis will be invaluable in providing key insights for our portfolio management. Key responsibilities:<ul><li>Collaborate effectively with our third-party management team to ensure a smooth and successful launch of our web-based management applications</li><li>Guide the review and consolidation process of budget submissions leading to final approvals during planning and reforecasting</li><li>Undertake cost analysis and maintain a precise record</li><li>Monitor the status of accounts and take action as necessary</li><li>Employ data mining strategies and platforms such as Tableau and Microsoft Power BI to offer key insights for our portfolio management</li><li>Coordinate closely with our offshore team for the preparation and review of expected costs</li><li>Be involved in real estate system development projects with a focus on meeting strategic data analysis objectives</li><li>Pinpoint operational and financial risks, opportunities, and devise action plans, providing critical insights to translate these plans into actions.</li></ul>

Help Desk Analyst I We are offering an exciting opportunity for a Help Desk Analyst I in the banking industry. The location of the job is in Waterbury, Connecticut. This role involves a variety of tasks including processing tech support requests, managing software platforms, and maintaining computers. Responsibilities: • Providing technical support to staff, faculty, and students on a variety of software platforms• Responding promptly to troubleshooting requests, hardware and software issues, and general tech support queries• Logging all tech support requests in our ticketing system to monitor maintenance needs and request volume• Setting up and breaking down computer labs in academic buildings, offices, and residence halls as necessary• Supervising computer lab during the scheduled workday and arranging for student worker coverage during after-hours• Installing and configuring new laptops (Windows 10) and adding these PCs to an Active Directory Domain or Azure Autopilot as required• Managing Antivirus software and assisting users with application usage and hardware troubleshooting• Providing technical assistance and/or training to staff, faculty, or students on using audio/visual equipment for events in classrooms and public spaces• Maintaining and inventorying equipment, recommending repair, storage, or replacement as necessary• Communicating with staff, faculty, and students about technology needs, problems, and scheduling requirements• Adhering to all rules and regulations concerning staff conduct, appropriate dress, program procedures, and specific responsibilities• Assuming other responsibilities as reasonably requested by staff, faculty, and students• Traveling between Campus and downtown Waterbury locations as needed

Technology Doesn't Change the World, People Do.®

9 results for Systems Analyst in Wappingers Falls, NY

Technology Doesn't Change the World, People Do.^®