Operations Manager - Distribution

CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON - Akron, OH

Posted: 3/29/2024 - Expires: 6/27/2024

Job ID: 271651336

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Job Description

Hematology Oncology Services

Full Time Days Exempt

8a-5p

Summary:
The Operations Manager provides leadership, oversight, and management, in collaboration with the Division Medical Director, for divisions/practices of responsibility and across all service locations.

Responsibilities:
1.Adds value as a key member of management; understands the business, financials, industry, customers and strategy.

2.Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations.

3.Prepares, manages, and adheres to department budget to maintain expenditure controls.

4.Assures that patient flow is smooth and efficient resulting in a high level of productivity for both providers and staff.

5.Provides oversight of all IS systems including registration, eligibility, charge capture, EMR, and assures that all staff are properly trained.

6.Participates with Division Director and DOP Leadership Team in the development of vision, strategy goals and processes for areas of responsibility, focusing on measurable outcomes.

7.Participates in development and implementation of business and new program planning and strategic initiatives, annual Division goal setting/business planning, and annual program evaluation.

8.Participates in community outreach events to promote the practice.

9.Ensures patient satisfaction and survey process is developed and communicated; complaints are followed-up and results communicated to appropriate staff.

10.Analyzes and is accountable for dashboard, scorecard, and daily metrics with the Division Director, communicating variances that are logical, timely and action-oriented.

11.Other duties as required.

Other information:
Technical Expertise
1.Experience in CPT and ICD-9-CM coding is required.

2.Experience working with all levels within an organization is required.

3.Experience in healthcare is preferred.

4.Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

Education and Experience
1.Education: Bachelor's degree in related field is required; Master's degree is preferred.

2.Certification: None

3.Years of relevant experience: 5 to 7 years is preferred

4.Years of experience supervising: 3 to 5 years is preferred

Full Time

FTE: 1.000000

Status: Onsite

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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Job Summary

Employment Type:: Full Time Employee
Job type:: Federal Contractor
Skill Based Partner:: No
Education Level:: Bachelor's degree
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: 78681731
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 5; Graphic Literacy: 5; Workplace Documentation: 5

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Operations Manager - Distribution

CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON - Akron, OH

Job Description

Job Summary