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App/Cloud Support Specialist

NC - Raleigh Job No. r00213140 Full-time

Job Description

App/Cloud Support Specialist (Accenture LLP; Raleigh, NC): Accenture LLP has multiple openings for the position of App/Cloud Support Specialist in Raleigh, NC, and the job duties are as follows:

  • Assist software development teams involving complex business processes.
  • Provide solutions for maximum reliability, stability, scalability and supportability of the existing software applications and new tools.
  • Build client relationship and stakeholder management.
  • Work with other client teams to identify and troubleshoot environment integration and data issues.
  • Perform code reviews to ensure best practices are followed as per client standards.
  • Work with onshore and offshore team members.
  • Collaborate with scrum team to scope, estimate, plan and build features that drives our applications forward.

Qualifications

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 3 years of experience in the IT consulting industry. 

Must have 3 years of experience in each of the following: 

  • Analyzing mainframe programs using Becubic or Rumba;
  • Performing Automation and scripting for Windows Operating systems utilizing PowerShell and JSON;
  • Configuring application or platform monitoring through DataDog;
  • Information Technology Service Management (ITSM) platform reporting for service ticket management; 
  • Performing administration support for server including Web App, SQL database or Boomi servers;
  • Utilizing Agile Framework using Jira and Confluence; and
  • Administering web server applications and conducting changes in load balancing. 
     

Must have willingness and ability to travel domestically approximately 40% of the time to meet client needs. 

To apply, please click the ‘APPLY’ button.

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Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


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