Koha Foods is one of Hawaii's largest Asian and specialty food distributors supplying local vendors, restaurants, supermarkets, and other stores with a wide array of food items and products, including our own line of high-quality, gourmet Korean food items.
We strive to uphold our values to ensure customer satisfaction in all areas of business. All employees are expected to demonstrate the Koha Foods Core Values at all times:
- Own It - Take responsibility
- Be Relentless - Never settle
- We Got Your Back - Be supportive of each other
- Find the Win - Find solutions that are wins for both sides
- Have Fun - Work hard and have fun
If you want to be part of something fun and exciting that comes with exceptional employee discounts on many of our products, come join our team!
Job Description:
The Retail Sales Manager will play a critical role in the growth of new business and territory development. They will lead the Retail Sales Team to maintain relationships with the local community and our partners to ensure customer satisfactory and achieve company's sales operations.
Essential Functions:
Maintaining and building our product presence at the retail stores to include the following:
- Assist the Director of Retail Sales to meet or exceed company's financial objectives
- Review and analyze sales and revenue reports to project sales and determine profitability
- Assist in preparing bids and proposals for potential clients and negotiating when needed
- Maintain current knowledge of market/trends to develop or improve marketing and promotional strategies to meet sales targets and attract business
- Manage, mentor, and motivate the Retail Sales Team to meet sales targets/goals
- Identify any issues, handle customer complaints and/or suggestions and provide solutions
- Ensure a full understanding of all store communications including product information, advertising, promotions, and other marketing initiatives
- Utilize the use of customer portals to stay updated on new items and promotions
- Work with cross-functional teams to research and identify new products and develop strategies for customer execution
- Perform other duties as assigned
Desired Skills and Qualifications:
- Bachelor's degree in Business, Marketing, Finance (or related field), or 5 years of retail sales experience
- At least 1 year of Supervisory or Managerial experience
- Familiarity with customer portals
- Self-motivated and ability to work in a team
- Results-driven with strong analytical skills
- Excellent sales and customer service skills, with proven negotiation skills
- Strong verbal and written communication skills
- Strong working knowledge of management best practices
- Proficient in Microsoft Office Suite or related software
Schedule:
- Flexible schedule
- Monday to Friday
- Full-Time
Benefits:
- 401(k) and Matching
- Aflac Supplemental Insurance
- Employee Discounts
- Group Life and Accidental Death & Dismemberment Insurance
- Healthcare and Dependent Care Flexible Spending Accounts
- Medical/Dental/Drug/Vision Insurance
- Paid Holidays
- Profit Sharing
- Referral Program
- Vacation and Sick Paid Time Off
