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Customer Service Manager - GREEN BAY, WI,

Job Information

Job Order ID :
WI3666536
# of Positions :
1
Experience Required :
Salary :
$15 + hourly
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain
Festival Foods culture within the store Reinforces customer service and
performance expectation to ensure execution of a great experience for
associates and guests on a daily basis Responsible for assisting in
developing associates Supervise all associates within the Guest Services
Department Facilitates Bagger Training Assists in managing department
productivity and labor daily to meet the need of the business while
achieving target goals Ensure that all loss prevention policies and
procedures are in effect at all times Responsible for maintaining all
safety programs to ensure a safe work environment Regular, timely
attendance in compliance with the work schedule, and adequate notice to
find a replacement for occasional absences. Perform other duties as
assigned QUALIFICATIONS To perform this job successfully, an individual
must be able to perform each essential job duties satisfactorily. The
requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. High
School Education or equivalent combination of education and experience 1
year Grocery experience preferred with 6 months in a Customer Service
Representative or equivalent leadership position Knowledge of customer
service operations and must be able to make timely and effective
decisions Ability to deal tactfully and effectively with guests and all
associates Strong organizational, oral and written communication skills
and the ability to lead a diverse team in a fast paced environment
Strong teamwork skills with the desire and ability to educate and train
others Thorough understanding of all safety requirements and company
safety policies Must possess the ability to apply on-the-job safety
training to recognize and react to possible safety hazards on store
premises Must be available to work 3-4 evenings each week (typically
12pm-8pm) PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and
work environment described below is representative of those that must be
met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform essential functions. The employee must
possess the ability to stand in place for long periods of time; walk in
the store; bend, stoop and kneel regularly. This position requires the
employee have the ability to have full range of upper body motion in
order to occasionally lift product. Requires the ability to perform
repetitive tasks for prolonged periods of time. Working conditions
consist primarily of a temperature-controlled environment. The ability
to work outside assisting guests, monitoring associates and conditions
for short periods of time is necessary. WORK SCHEDULE The Guest Services
Assistant Manager - PM is an hourly position. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: http://career.festfoods.com/

Company Information

Name :
FESTIVAL FOODS

Application Information

Apply by mail :
Attn: Human Resources - FESTIVAL FOODS
2348 Lineville Rd
GREEN BAY, WI 54313
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