General

Job Listing

Number of Positions: 1
Job Listing
Job ID: 14533217
 
Job Location:
 

 
How to Apply:
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Job Title:Business Banking Associate
Work Type:Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular
 
Salary Offered:$20.40 - $23.00 Hourly
Benefits:401(k) or other retirement, Clothing/uniform allowance, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:
Experience Required:Unspecified
 
Required Skills:
High School diploma or equivalent
6 months of customer service
Basic reading, writing, and mathematical skills
Ability to communicate with customers and coworkers in a clear, effective professional manner.
Willing to continuously learn and grow within the organization.
Preferred Skills:
2-year associate degree
1 to 2 years of experience in loan operations, loan assistant, or in a loan department
Ability to multi-task, be organized, effective time management and ability to communicate with customers in a professional manner.
Proficient computer sills
Is able to work alone or within a team setting.
Strong mathematical and problem-solving skills.
 
Job Description:
Position Summary:
Minnwest Bank is seeking a full-time Business Banking Associate for our Marshall, MN location. This administrative position has a critical role in providing Minnwest Bank customers with a professional and courteous customer experience. BBAs facilitate the interaction between the customer and bankers (officers, loan operations, analysts, etc.) to ensure the customer receives a rapid response, an error-free process, consistent communication, and a professional experience that is both friendly and positive. As a front-line position, you are the face of the bank to many of our customers. You will be expected to communicate well, be professional in all your activities, be optimistic and constructive in your dealings, and demonstrate tenacity and drive in solving customer issues.

Duties and Responsibilities:

• Answer routine telephone and mail inquires, including interest paid and due, loan payoffs, and verification of payments.
• Receive and initiate the loan workflow with customer information for proposed loans and continue to guide them through the loan process:
• Order pre and post Title work, flood determinations, appraisals, phase 1, UCC searches etc. as needed
• Complete loan input worksheets and order loan documents
• Process advances, wires, etc. for disbursement and payment of fees after loan closing
• Organize and maintain customer files and records according to established procedures and retention guidelines.
• Process loan checklists, eligibility checklists and paid note files
• Effectively collaborate with Loan Operations Specialists to ensure rapid customer response, an error-free process, and a smooth customer experience.
• Assist other BBA's within the company as needed.
• Cross-sell bank related products and services.

Schedule:

Full-time 40 hours per week

Monday - Friday: 8am - 5pm

Refer to ID 1263 when applying