WI3824211

1

High School Diploma/GED

High School Diploma/GED Equivalent

First Shift (Day)

40

JOB REQUIREMENTS: Are you ready to work for an employer that truly
values your contributions and well-being? At Family Services, we believe
in caring for our team as much as we care for the individuals, children,
and families we serve. Join our mission-driven organization, where your
work makes a meaningful impact on the community every day. About Family
Services Family Services is a nonprofit organization committed to
Protecting, Healing, and Caring for children and families across
Northeast Wisconsin. We provide vital support during life\'s most
challenging moments, helping individuals heal, grow, and thrive. We\'re
Hiring! We are seeking a Customer Service Representative to join our
team. This full-time position is based out of our Menasha location and
is responsible for providing professional and proactive customer service
to clients. Key Responsibilities Present a professional and positive
influence within the Agency and the Office Services team assuring
quality customer service. Comply with agency confidentiality policies.
Responsible for the timely and professional handling of high-volume
incoming telephone calls and messages while directing them to the proper
individuals. Have knowledge of agency services and staff in order to
properly handle computer appointment schedules efficiently and
accurately. Assist clients at check in, verify client information
including insurance verification, keep current data in client files
while handling client files in a confidential manner. Qualifications
Education: Required: High School diploma/GED Preferred: Associate\'s
degree Experience: Required: 1+ years\' office support and customer
service experience Skills and Competencies: Excellent organizational
skills; communication, interpersonal skills. Professional appearance and
presentation. Ability to perform and coordinate multiple tasks and work
with minimal supervision. Typing and data entry skills of 45 wpm are
necessary. Experience in Word, Excel programs required. Proper English
usage, spelling and English composition are required. Demonstrated
commitment to diversity, equity, and inclusion. Ability to manage
sensitive information with confidentiality and professionalism. Why Join
Us? Family Services offers a supportive and collaborative work
environment where you can make a meaningful impact every day and help
advance our mission to Protect, Heal, and Care. Apply today to join our
team and make a difference in the lives of others! For more information,
or to apply now, you must go to the website below. Please DO NOT email
your resume to us as we only accept applications through our website.
https://familyservicesnew.applicantpro.com/jobs/3673695-42420.html
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://familyservicesnew.applicantpro.com/jobs/3673695-42420.html

Attn: Human Resources - FAMILY SERVICES OUTPATIENT & PARENT
1810 Appleton Rd
MENASHA, WI 54952