WI3657438

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Financial Resource Specialist, Patient
Access, Days, 80 Hrs / 2 wks Location: MercyMall; Janesville, WI The
Financial Resource Specialist position requires extensive knowledge of
Mercyhealth financial guidelines, collection policies, and government
regulations related to billing and collections. The Financial Resource
Specialist will be the embodiment of the hospital\'s mission, vision and
values and will liaison with the various clinic and hospital locations
to ensure financial policies are being adhered to. The Financial
Resource Specialist will greet patients or family members in the various
clinic and hospital settings and assist them in answering any questions
or concerns they may have regarding their insurance coverage, financial
assistance, billing, or payment options. The Financial Resource
Specialist will have knowledge of all aspects of the revenue department
from the registration process through the collection, billing, coding
and denial process/ Financial Resource Specialists have an extensive
knowledge base of all community, state or federal government programs to
provide assistance to patients who have no or limited ability to pay for
their health care. They are expected to have a comprehensive knowledge
base of alternative financial resources to counsel and educate patients
on all available financial resource options. They will assist patients
and family members with the Presumptive Eligibility process and follow
up with patient to ensure they have secured a financial resource in
place to pay for their health care. The Financial Resource Specialist
also prepares complex estimates for services and counsels patients on
their expected personal financial responsibility. . They will keep up to
date with insurance plans and payers so that they can appropriately
counsel patients on their health care financial responsibilities. The
Financial Resource Specialist will also work with patients and their
insurance companies to resolve complicated billing and denial issues.
Responsibilities Follow and administer all Mercyhealth financial
policies and guidelines. In depth knowledge of collection laws, an
understanding of statement cycles, and the bad debt process. Maintain a
thorough knowledge base of the registration and cash drawer process.
Follow all necessary frontline workflows in regards to payment posting,
cash drawer balancing and adhere to all cash compliance policies.
Researches and performs audits on patient accounts to determine where
balances are due, from third party payers or patient responsibility.
Meet with patients in person or via telephone to counsel
patients/customers on billing concerns, account balances, services
costs/estimates and various insurance resources. Establish payment plans
with patients and follow up on broken payment\... For full info follow
application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment
opportunity employer functioning under Affirmative Action Plans.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/0B2ED0C6F96F4B65