<p>We are looking for an experienced <strong>Senior Customer Service Representative</strong> to join our team in Houston, Texas. The <strong>Senior Customer Service Representative</strong> is a long-term contract position where you will play a vital role in ensuring smooth and efficient patient interactions. The <strong>Senior Customer Service Representative</strong> will excel in providing exceptional service while maintaining a detail-oriented approach and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients with inquiries and concerns in a friendly and detail-oriented manner.</p><p>• Handle check-in and check-out processes, including registration and cashiering duties.</p><p>• Maintain an organized and tidy workspace to ensure efficiency and a detail-oriented approach.</p><p>• Process payments and handle cash transactions accurately and securely.</p><p>• Uphold courteous communication standards when interacting with patients and team members.</p><p>• Support ambulatory services by ensuring smooth operations and patient satisfaction.</p><p>• Collaborate with offshore teams to align service delivery and enhance overall operations.</p><p>• Utilize TRICARE and NIS systems effectively to manage patient information and streamline processes.</p>
Job Title: Patient Services Coordinator (Ambulatory Service Rep II – contract) Job Type: contract | Pay: $17.55/hour Location: Pearland, TX 77584 <br> Are you passionate about healthcare and customer service? We are seeking a Patient Services Coordinator to join a fast-paced clinical team. As a Patient Services Coordinator, you'll play a vital role in delivering high-quality patient support at the front desk. <br> This Patient Services Coordinator position is ideal for those with strong communication skills and a background in patient-facing roles. <br> Responsibilities: Greet patients and visitors with a positive, detail oriented attitude Manage patient check-in/check-out, including registration and cashiering Verify and update patient insurance and demographic information Handle incoming phone calls and assist with appointment scheduling Maintain accurate records using EMR systems such as Epic Collaborate with medical staff to ensure smooth clinic operations Uphold HIPAA compliance and patient confidentiality Maintain a clean, organized, and welcoming reception area
<p>A technical school in North Houston is in need of a Financial Aid Advisor on a temporary to full-time basis. Duties include assisting students and parents with completing a FAFSA application, collecting financial paperwork, over the phone and face to face communication and packaging students to receive financial aid funds. Fluency in Spanish is helpful, however not required. Please apply today if you are qualified for and interested in this temporary to full-time opportunity!</p>
We are looking for a motivated Customer Service Representative I to join our team in Houston, Texas. In this long-term contract position, you will play a pivotal role in engaging with customers, resolving inquiries, and supporting logistics operations. This role requires strong decision-making skills and the ability to provide exceptional service while handling complex billing and claims situations.<br><br>Responsibilities:<br>• Engage with customers to initiate interest in residential solar systems and address inquiries regarding solar products and services.<br>• Educate customers on the benefits of rooftop solar systems, battery storage, and related offerings.<br>• Qualify leads and guide clients through the initial steps of the solar sales process.<br>• Respond to and resolve billing inquiries, customer complaints, and service-related issues with professionalism.<br>• Conduct outbound follow-up calls to warm leads to enhance conversion rates.<br>• Schedule on-site or virtual consultations, site assessments, and installation appointments.<br>• Coordinate with field technicians, consultants, and project management teams to ensure smooth customer handoffs.<br>• Monitor scheduling queues and optimize appointments based on geographic routing and technician availability.<br>• Provide analytical support and guidance to internal teams within the Customer Service business unit.<br>• Assist in claims investigations and make decisions regarding service recovery within company guidelines.
We are looking for a motivated and detail-oriented Customer Service Representative II to join our team in Houston, Texas. This is a long-term contract position requiring excellent communication skills and a strong commitment to customer satisfaction. In this role, you will play a vital part in ensuring smooth operations within our logistics and customer service functions.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a courteous and meticulous demeanor.<br>• Handle billing processes and validate revenue accounting tasks to ensure accuracy and compliance.<br>• Support onboarding activities for new customers and assist with procedural training.<br>• Respond to and resolve customer complaints efficiently while adhering to company policies and risk management practices.<br>• Collaborate with suppliers and other business units to ensure seamless communication and operations.<br>• Assist in managing call center operations, ensuring high levels of efficiency and customer satisfaction.<br>• Apply decision-making skills to resolve issues and adapt to changing circumstances effectively.<br>• Maintain and update validation plans and ensure compliance with industry standards.<br>• Address public relations inquiries and support commission-related functions as needed.<br>• Uphold company procedures and ensure all tasks align with business goals and objectives.
<p><strong>Job Description:</strong></p><p>Our client in downtown Houston is seeking an experienced <strong>Collections Specialist</strong> to join their team on a <strong>contract-to-hire</strong> basis. This is an excellent opportunity to showcase your skills in accounts receivable and collections while contributing to a reputable organization. The ideal candidate will have a self-starter mentality, the ability to build strong client relationships, and a solid understanding of collections processes in both B2B and B2C settings.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and execute all aspects of accounts receivable and collections strategies to ensure timely receipt of payments.</li><li>Contact clients regarding overdue accounts via phone, email, and written correspondence and follow up as necessary to resolve outstanding issues.</li><li>Maintain up-to-date and accurate client account records.</li><li>Work cross-functionally with internal departments such as accounting, billing, and customer service to resolve discrepancies and improve collections processes.</li><li>Reconcile customer accounts and ensure all payments are correctly applied.</li><li>Provide weekly reporting on aged accounts, collections progress, and risk factors to management.</li><li>Identify and escalate delinquent accounts for further action, such as legal proceedings, if applicable.</li></ul><p><br></p>
We are looking for an experienced Receptionist to join our team in Houston, Texas. This Contract to permanent position offers an opportunity to showcase your organizational and communication skills in a fast-paced, detail-oriented environment. If you thrive in multitasking and enjoy being the first point of contact for clients and visitors, we encourage you to apply.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line phone system with efficiency and a detail-oriented demeanor.<br>• Greet and welcome visitors, ensuring a positive and friendly first impression.<br>• Manage a switchboard system handling up to 10 phone lines.<br>• Provide accurate information to callers and route calls to the appropriate departments.<br>• Maintain a clean and organized reception area.<br>• Perform administrative support tasks, such as scheduling appointments and managing correspondence.<br>• Handle inbound inquiries and assist with general customer service.<br>• Collaborate with team members to ensure seamless front-office operations.
Robert Half client is adding a Collections & Credit Specialist to their team. The Credit and Collections Specialist is required to have experience in evaluating credit, recommending credit limits, adjustments, journal entries and heavy collections. <br><br>The Collections and Credit Specialist should have experience with ADP, Oildex, Excel (VLOOKUPS and Pivot Tables)
