Job Listing
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| Job ID: 14533018 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Digital Services Coordinator |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Description
Position Summary:
The Digital Services Coordinator will work to support participants by increasing their digital literacy and access to affordable technology and internet services. This position will assist participants both remotely and in-person, while collaborating with Services and Program staff to coordinate efforts and ensure participants have the necessary resources and skills to increase their digital capabilities.
Day in the life: In a typical day, the Digital Services Coordinator...
Assessments and Access: Coordinate and serve as point of contact for digital literacy skills and/or technology access for participants, including internet access, equipment, or other technology needs.
Skill Building and Support: Provide skill building and support to participants around using technology, including security and safe navigation.
Internal and External Partnerships: Build productive relationships with internal and external partners that promote effective digital skill acquisition
Job Pay & Perks:
Pay range: $25.24 - $37.04
This is a scheduled-hybrid role whose essential functions require work to be conducted at a physical location, which may include a GESMN or partner facility, at least two (2) days per week. The remaining days can be worked from the employee's home office or a designated community setting as directed by the manager.
Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
About You:
Required Knowledge & Skills:
Ability to communicate and provide services with high emotional intelligence and cultural competence
Excellent organizational skills
Exceptional analytical, judgment, and independent decision-making skills
Superior coaching, leadership, and interpersonal skills, including the ability to build understanding and consensus
Adaptable and open to change and flexibility
Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information
Ability to work in a team environment, multi-task, and meet deadlines to achieve required outcomes
Proficient in Microsoft Office Suite software, including Teams, Outlook, OneDrive, and more
Ability to accurately enter data into computer-based systems
Proficient and confident technology skills, including the ability to navigate easily online and troubleshoot basic hardware and software issues
Must have a valid driver's license and reliable transportation, as travel is required
Prior Experience & Education:
Associate or bachelor's degree in a related field preferred
Minimum 1-3 year experience in a customer service role, preferably related to
community engagement and outreach
About Us:
Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.
Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.
Goodwill Industries, Inc/Easter Seals Minnesota is an Equal Opportunity Employer committed to creating a diverse workforce.
Goodwill Industries, Inc/Easter Seals Minnesota will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Refer to ID 82998447 when applying |
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