Job Description
Shyft Services, a division of TD SYNNEX, is seeking a Pre-Sales Solution Architect that will be responsible for supporting the sales motion for Shyft's portfolio of services, including Supply Chain Management, Field, and Repair Services. This role's primary focus will be on the Supply Chain Management Services business unit with cross training opportunities for the other service business units. Solution Architects work with the sales team to assess incoming opportunities and determine the feasibility of the opportunity. They will then work within the business unit subject matter experts to develop the statement of work or RFx response in a timely and optimal manner, using appropriate cost models and delivery best practices with the ultimate goal of providing a fully scoped, timely proposal at an achievable price point. They will also work to ensure proper margins and maximize ROI. They will work as the lead on a presales solution as a point of continuity until such time as it is handed off to the PMO and/or Delivery organization.
Essential Duties & Responsibilities Required:
- Analyze OEM/Strategic VAR RFX/SOW requirements for an initiative/program/contract or customer problem mitigation. Support customer meetings to validate or expand upon solution understanding and assist in gap analysis to support bid/no bid assessments and teaming strategies.
- Assume a lead role to the capture and proposal teams to articulate proposed solutions in writing to convey company's technical and/or service capabilities, understanding of customer requirements and the solution approach.
- Communicate the generated bid strategy to management and other appropriate people within the organization and solicit feedback and incorporate back into the generated strategy.
- Generate a compliant proposal with outlines and solution framework based upon supplied customer requirement information.
- Prepare question(s) to better understand customer requirements contained within the supplied RFx/SOW and other customer information.
- Prepare tools in support of program/contract IDIQ bids to include technical requirements, contract requirements, and cost modeling and sourcing. These tools will be updated and utilized through the entire bid process.
- Validate customer supplied requirements with specific offerings to satisfy those requirements with the most appropriate technical and price cost solution.
- Validate partner provided solutions in direct or indirect response of customer requirements
- "Value Engineering"- assist with the identification of the most optimum solutions to meet the customer provided requirements within the overall approach and strategy of the developed bid proposal response.
- Conceptualization of a wide-range of technical and/or services solutions for a variety of business needs.
Other Duties & Responsibilities:
* Additional duties as assigned
* Meet attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions:
Experience:
* 8-10 years of Supply Chain/Logistics/Distribution industry experience, including three or more years in sales engineering or consulting work of relevant work experience.
* 1-3 years of leadership experience (Lead, Supervisor, Manager) a plus.
Education & Certifications:
Bachelor's Degree in Business or an IT-related field.
Other Education / Certifications:
Supply Chain Certs (ASCM/APICS CSCP etc) are a plus.
IT Industry certs (A+, Network+, Project+, OEM specific, etc.) are a plus.
Working Conditions:
* Occasional non-standard work hours or overtime as business requires.
* On-call availability required as necessary.
* Remote/Telecommute.
* Travel is rare, but may at times be required (
Required Knowledge, Skills & Abilities:
* Able to execute instructions and to request clarification when needed.
* Able to perform basic mathematical calculations/manipulate cost models, working knowledge of Excel
* Able to recognize and attend to important details with accuracy and efficiency.
* Able to communicate clearly and convey necessary information, verbal and written.
* Able to create and conduct formal presentations (PowerPoint)
* Able to interact effectively with all levels of management.
* Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
* Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
* Possesses strong organizational and time management skills, driving tasks to completion.
* Able to constructively work under stress and pressure when faced with high workloads and deadlines.
* Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
* Able to work independently with minimum supervision.
* Able to maintain confidentiality of sensitive information
* Able to build solid, effective working relationships with others.
* Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
* Able to quickly learn new systems and technology.
* Able to use relevant computer system applications at an advanced level.
What's In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
Employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
