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6 results for Help Desk Analyst in Dallas, TX

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We are looking for a skilled Desktop Support Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support to ensure the smooth operation of computer systems, networks, and related hardware. The ideal candidate will have a strong background in troubleshooting, system maintenance, and delivering excellent customer service to both on-site and remote users.

Responsibilities:
• Diagnose, analyze, and resolve technical issues for end-users, recommending and implementing effective solutions.
• Install, configure, test, and maintain laptops, desktops, and related hardware and software systems.
• Set up and support mobile devices, ensuring proper configuration and functionality.
• Troubleshoot and resolve hardware, software, and network connectivity issues for users.
• Manage user accounts and access controls in line with organizational policies.
• Remove outdated equipment and handle data migration to new systems.
• Monitor and identify trends in reported issues, implementing preventive measures to reduce recurrence.
• Use ServiceNow to manage and resolve incidents and service requests efficiently.
• Provide support for local printers, video conferencing systems, and other office technologies.
• Participate in various IT projects as needed, ensuring successful implementation and execution.

• Associate’s Degree in Computer Science or a related field is required; a Bachelor’s Degree is preferred.
• Minimum of 2 years of experience in IT support or a related role, or an equivalent combination of education and experience.
• Certifications in Operating Systems, A+, or Office applications are a plus.
• Proficiency with Windows 10/11 operating systems and experience with Azure, O365, and Intune.
• Familiarity with tools such as Cisco Umbrella, BitLocker encryption, and unified communication solutions.
• Strong understanding of network troubleshooting, configuration management, and IP connectivity.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Outstanding customer service skills and the ability to communicate effectively with both technical and non-technical audiences.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

6 results for Help Desk Analyst in Dallas, TX

Desktop Support Analyst

Carrollton, TX
onsite
Permanent
60000.00 - 70000.00 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support to ensure the smooth operation of computer systems, networks, and related hardware. The ideal candidate will have a strong background in troubleshooting, system maintenance, and delivering excellent customer service to both on-site and remote users. Responsibilities: • Diagnose, analyze, and resolve technical issues for end-users, recommending and implementing effective solutions. • Install, configure, test, and maintain laptops, desktops, and related hardware and software systems. • Set up and support mobile devices, ensuring proper configuration and functionality. • Troubleshoot and resolve hardware, software, and network connectivity issues for users. • Manage user accounts and access controls in line with organizational policies. • Remove outdated equipment and handle data migration to new systems. • Monitor and identify trends in reported issues, implementing preventive measures to reduce recurrence. • Use ServiceNow to manage and resolve incidents and service requests efficiently. • Provide support for local printers, video conferencing systems, and other office technologies. • Participate in various IT projects as needed, ensuring successful implementation and execution.
2025-06-03T14:04:15Z

Sr Desktop Support

Dallas, TX
onsite
Contract / Temporary to Hire
36.10 - 41.80 USD / Hourly
We are looking for a skilled Senior Desktop Support specialist to join our team in Dallas, Texas. In this Contract-to-Permanent role, you will provide expert technical support to ensure seamless operation of desktop systems and related technologies. This position is ideal for someone with a strong background in troubleshooting, configuring, and maintaining IT systems in a dynamic and fast-paced environment. Responsibilities: • Provide advanced troubleshooting and resolution for desktop systems and software issues, ensuring minimal downtime. • Manage and deploy system images using Microsoft SCCM to maintain and update devices efficiently. • Utilize PowerShell scripting to automate routine IT tasks and enhance system performance. • Configure and support CUCM environments to ensure proper functionality of communication systems. • Perform hardware diagnostics and repairs to maintain optimal device performance. • Handle Active Directory tasks, including user account management and group policy updates. • Conduct basic network troubleshooting to resolve connectivity issues and ensure reliable access. • Deliver exceptional customer support by addressing technical inquiries and providing clear solutions. • Maintain comprehensive documentation of IT processes, configurations, and issue resolutions. • Collaborate with team members to implement IT best practices and drive continuous improvement.
2025-06-12T14:43:46Z

Desktop Support

Dallas, TX
onsite
Contract / Temporary to Hire
30.00 - 40.00 USD / Hourly
Job Summary: Job Summary: We are seeking a highly experienced and self-motivated Desktop Support Specialist to join our team in the Dallas office. The ideal candidate will possess a strong background in desktop support, with expertise in various operating systems and devices. This individual will provide hardware support, assist users remotely, manage IT policies, and ensure smooth operations of essential systems. The successful candidate must be knowledgeable, proactive, and capable of working independently in a fast-paced and autonomous environment. Title: Desktop Support Location: Dallas, Tx Duration: 6 month contract to hire Pay: $30-40 per hour Responsibilities• Provide hardware support and maintenance for MacOS, IOS, Windows Server/PC, and Android devices.• Support users over remote connections, addressing technical issues and troubleshooting.• Assist with backups, including tape management.• Manage large installations of Apple TV, Sonos, and DirecTV systems.• Setup and configure Desktop Mitel Phones.• Possess proficiency in servicing MS Office 2019+.• Enforce IT policies, ensuring compliance across the organization. Education:• Degree preferred, but not required based on experience level and certifications.• A+ and/or any Microsoft or Cisco certifications are a significant plus
2025-05-21T16:04:09Z

Payroll Analyst

Dallas, TX
remote
Temporary
28.00 - 33.00 USD / Hourly
Position Summary:A leading financial services firm is seeking a Payroll Tax Analyst to join its Human Resources team in Dallas, Texas. This role is responsible for ensuring the accuracy, timeliness, and regulatory compliance of all payroll tax activities. The Payroll Tax Analyst will use independent judgment and discretion to manage payroll tax reporting, compliance, analysis, reconciliations, and process improvement.The ideal candidate will be detail-oriented, proactive, and eager to contribute to a culture that values collaboration, innovation, and critical thinking. The firm fosters an entrepreneurial and collegial environment—ideal for professionals who enjoy creating solutions and driving change. Key Responsibilities:<ul><li>Ensure timely, accurate, and complete filing of all federal, state, and local payroll tax returns (monthly, quarterly, annual), including W-2s and W-2Cs.</li><li>Analyze, review, and reconcile payroll governance and compliance, including:</li><li>Federal, state, and local payroll taxes</li><li>Multi-state taxation</li><li>Garnishments, levies, and benefit deductions</li><li>W-2 preparation and other payroll-related processes</li><li>Verify and update federal, state, and local tax regulations and rates to maintain a compliant payroll system.</li><li>Process wage and tax adjustments for state income tax, state unemployment, federal withholding, FICA, and local taxes.</li><li>Respond promptly and accurately to internal and external tax inquiries, notices, and audits.</li><li>Support tax-related payroll projects, system testing, and implementations.</li><li>Create and maintain detailed process documentation (e.g., standard operating procedures, desktop procedures, job aids).</li><li>Manage registration and closure of tax accounts; maintain Power of Attorney (POA) and Third-Party Administrator (TPA) assignments.</li><li>Ensure compliance for employees working or traveling across state lines, including remote workers.</li><li>Process payroll accurately and on time, including special payouts (incentives, expatriate payments, gross-ups).</li><li>Collaborate with Accounting on month-end close activities including reconciliations, accruals, and journal entries.</li><li>Continuously seek process improvements by leveraging payroll system capabilities (Workday) and best practices.</li></ul> Education, Skills, and Experience:<ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or related field (preferred).</li><li>Extensive knowledge of U.S. payroll tax regulations and multi-state payroll compliance.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency with payroll systems (Workday preferred) and Microsoft Excel.</li><li>Excellent communication and organizational skills.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul> Let me know if you'd like this tailored further for a job posting, resume alignment, or internal documentation.
2025-06-09T13:49:11Z

Sr. Financial Analyst

Lewisville, TX
onsite
Permanent
90000.00 - 100000.00 USD / Yearly
We are offering an exciting opportunity for a Sr. Financial Analyst in the manufacturing industry, located in Lewisville, Texas, 75067, United States. As a Sr. Financial Analyst, you will play a pivotal role in driving the company's growth by developing financial strategies, conducting detailed financial analyses, and collaborating with various departments. Responsibilities: • Collaborate with operations to devise growth strategies, plans, and perform historical financial performance assessments.• Conduct comprehensive analyses and develop financial models to bolster strategic initiatives.• Manage the monthly reporting of new center budgets and its influence on the company's fiscal year plan.• Offer insightful guidance to the corporate development team through ROI analysis.• Develop five-year projections for acquisition, greenfield, and brownfield growth opportunities.• Support real estate, facilities, and integrations with decision-making related to capital expenditure projects, lease renewals, and their respective impact on ROI.• Handle other duties and perform ad-hoc analyses as needed.• Collaborate effectively with all departments and management levels within the company.
2025-05-30T13:23:59Z

VP Technology

Dallas, TX
onsite
Permanent
- USD / Yearly
We are looking for an experienced Vice President of Technology to lead and drive innovation within our organization. This role requires a strategic thinker with a strong technical background to oversee system architecture, software development, and cloud infrastructure. Based in Dallas, Texas, this position offers the opportunity to shape the technological direction of a fast-growing company. Responsibilities: • Lead the development and implementation of scalable system architectures to support business growth. • Oversee full-stack software development using TypeScript, Node.js, React/Next.js, and Postgres. • Manage cloud infrastructure and DevOps processes, including CI/CD pipelines, Docker, Git workflows, and Infrastructure-as-Code tools like Pulumi. • Ensure adherence to cybersecurity best practices and compliance standards when handling sensitive data. • Collaborate with cross-functional teams to translate complex technical concepts into actionable strategies. • Drive innovation by identifying opportunities for new technologies and tools to enhance operations. • Maintain a balance between big-picture planning and hands-on technical execution. • Mentor and guide engineering teams, fostering a culture of collaboration and excellence.
2025-06-02T21:08:58Z

Technology Doesn't Change the World, People Do.®

6 results for Help Desk Analyst in Dallas, TX

Technology Doesn't Change the World, People Do.^®