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Job Listing ID: |
4005833 |
Job Title: |
Teller |
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Application Deadline: Open Until Filled |
Job Location: Bend |
Date Posted: 04/25/2024 |
Hours Worked Per Week: 40 |
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Shift:
Day Shift
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Duration of Job: Full Time, more than 6 months |
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Job Summary: |
Primary Purpose:
Delivers uncommon care (exceptional member service) by meeting members' needs through our sales and service culture. Recommends products and services to help members meet their financial needs and goals. Performs a variety of tasks including using a computer to process transactions, resolve member concerns, follow proper procedures to minimize errors and reduce fraud, and promote the credit union philosophy of 'people helping people' and objectives.
Responsibilities:
- Greets members personally and by telephone to assist them in financial transactions and other inquiries.
- Receives, processes, and posts member financial transactions, including deposits, withdrawals, transfers, and loan payments in an accurate and efficient manner. Maintains accurate records of all transactions.
- Processes cash orders with management oversight, completes wire transactions, and check 21.
- Builds relationships with members and visitors to identify and cross-sell products and services that would meet their needs and provide financial benefit.
- Responds and resolves members' requests, problems, and complaints, and/or directs the member to the proper person/department for assistance.
- Balances cash drawer and daily transactions. Balances vault and cash dispensers when necessary.
- Performs daily maintenance for the Credit Union's ATM program and orders cash for ATM with management oversight.
- Assists management with certifications, key assignments, and balancing the vault.
- Completes all required training. Follows all security procedures and processes, including but not limited to, BSA regulations, including completing CTR and SAR reports when applicable.
- All other duties as assigned.
Minimum Requirements:
High school diploma (GED equivalent) with previous experience in a customer service cash handling role. Demonstrated experience cross-selling products and services a plus. Must be able to build relationships with members and identify cross-sell opportunities by staying up to date on product and service offerings. Ability to multi-task and work as part of a team required. Must be proficient with computers and capable of learning multiple software programs and applicable hardware.
Equal Opportunity Employer/Veterans/Disabled
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Job Classification: Tellers |
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Compensation |
Salary: $18.22 to $27.33
per
Hour Depending on Experience, Depending on Qualifications |
Benefits Offered:
Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Short-Term Disability, Long-Term Disability, Retirement, Education Reimbursement
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Additional Benefit Information: FSA/HSA
Incentive opportunities
Development and Training opportunities
Bilingual pay differential (if applicable) |
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Job Requirements |
Experience Required: At least 1 month |
Education Required: High School Diploma/GED
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Minimum Age: 18
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Gender: N/A
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Employer Will Perform:
Background Check
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Please remember, to apply for these jobs you must be a U.S. Citizen, a Legal
Permanent Resident, or otherwise authorized to work in the United States.
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