Job Description
Description
Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.
Who we are: We are a disruptive and pioneering force in the healthcare industry that has been revolutionizing patient and provider experiences for over 25 years. With a strong foundation built on innovation, customer intimacy, and profitability, we proudly serve over 3 million members by simplifying the complex healthcare landscape. Our human-centric, technology-driven approach has fueled our growth at an impressive rate of 20-30% annually for more than a decade. We are on a mission to evolve our core platforms, integrating comprehensive datasets to improve healthcare journeys with real-time insights into payer data, eligibility, plan designs, and more.
About the role: The Chief Technology Officer (CTO) will lead our technology division and play a pivotal role in our ongoing success. The ideal candidate will be a seasoned, visionary leader passionate about leveraging technology to drive transformation in the healthcare sector. They will be instrumental in evolving our technology, ensuring it continues to integrate complex data sets effectively to enhance healthcare experiences. This role demands strategic acumen in managing relationships with private equity stakeholders and experience in leveraging a multi-faceted labor model to optimize technology delivery. This is an extraordinary opportunity to contribute to a company that blends the agility of a start-up with the stability of a profitable, customer-centric business.
What you'll do
Drive the strategic direction of our technology initiatives, ensuring alignment with our overall business, financial and client goals.
Lead the development and continuous improvement of our core technologies, integrating comprehensive healthcare data to deliver real-time, actionable insights that deliver service, health and financial outcomes.
Deploy a variety of relevant labor models to ensure efficient, cost-effective technology development and support operations.
Foster a culture of innovation, excellence, and collaboration within the technology team.
Collaborate closely with cross-functional teams including Product and Operations to identify and execute on opportunities for technology-driven enhancements to our product offerings and service delivery.
Stay ahead of emerging technology trends and innovations, particularly those with the potential to impact the healthcare and call-center business models.
Ensure the scalability, security, and reliability of our technology infrastructure to meet the needs of our rapidly growing member base.
Provide visionary leadership and mentorship to the technology team, nurturing a pipeline of talent and fostering a high-performing, inclusive work environment.
All other duties as assigned
What you'll bring
Proven experience as a CTO or in a similar leadership role within the technology sector, preferably in healthcare or related industries.
Demonstrated experience working with private equity stakeholders and understanding their unique requirements and perspectives for short and long term business priorities.
Experience in multi-faceted development teams that includes on-site, remote, contract and off-shore resources, with a strong grasp of global talent management and operational efficiencies.
A track record of leading large-scale technology projects and delivering innovative solutions that drive business growth and customer satisfaction.
Deep understanding of the healthcare industry's complexities, including payer data, eligibility, plan design, benefits, and provider interactions.
Strong strategic thinking and problem-solving skills, with the ability to anticipate and navigate the challenges of a rapidly evolving industry.
Excellent leadership and communication skills, with a proven ability to inspire and mobilize teams towards a common goal.
A commitment to continuous learning and staying abreast of the latest technology trends and innovations.
Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
Why join us?
Be part of a company that is making a real difference in the lives of millions of people every day.
Lead a talented team of technologists dedicated to transforming the healthcare experience.
Enjoy the stability of a profitable, established company with the dynamism and growth potential of a start-up.
Engage directly with private equity stakeholders, influencing the strategic direction of technology investments.
Benefit from a competitive compensation package, including equity options, comprehensive health benefits, and a flexible working environment.
#LI-KT1 #LI-Remote
--
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the and .
Quantum Health welcomes everyone. Quantum Health is proud to be an equal opportunity employer. We value diversity within the Company and it is the Company’s policy to make and carry out all employment decisions without regard to any individual’s race, color, sex (including pregnancy), sexual orientation and/or gender identity, age (40 or older), religion, disability (physical, mental or learning), national origin, ancestry, genetic information, military status or veteran status. Employment and advancement opportunities will be offered to the most qualified employees regardless of whether they are in any of the protected classes.
