WI3665655

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Patient Registrar, Registration, Janesville,
Days, 40 Hrs/2wks Every other weekend and some holidays required for
registration positions. Schedule varied between 5:00am - 6:00pm
Mercyhealth Patient Registrars are responsible for patient registration
duties at Mercyhealth Hospital locations. Patient Registrars will
demonstrate behavior that reflects the hospital\'s mission, vision and
values. Patient Registrars will greet patients or family members in the
various hospital settings and assist them in answering any questions or
concerns they may have in person or over the phone. This position is
fast paced (sometimes chaotic) and you will be the person patients and
our clinical care teams rely on to get patients entered or checked in
within the electronic medical record to get care started. As Mercyhealth
Patient Registrars we are part of Revenue Cycle and are responsible for
accurate registrations, obtaining insurance coverage, educating our
patients on their financial responsibilities and collecting applicable
payments. To thrive in this job, you will need to be confident with
technology and typing; however you don\'t need to have any previous
experience or knowledge in healthcare. Since some shifts are in an
Emergency Department, you will need to be prepared to see serious
illness and injuries. This position requires weekend and holiday
rotations. Responsibilities \* Will engage in positive interactions;
demonstrate friendliness by smiling and making eye contact when greeting
all patients, visitors and customers. Provide helpful assistance in
anticipating and responding to the needs of our patients, visitors and
customers and staying calm under pressure to deal effectively with
difficult people. \* Participate in team building activities, continuous
quality improvement activities and educational experiences in support of
departmental or Mercyhealth initiatives. \* Provides shadowing and
training to new partners as identified by leadership. \* Ability to use
good judgment in highly emotional and demanding situations. \*
Responsible for arriving patient to the ER and Urgent Care. \*
Responsible for signing in or checking in hospital outpatient visits. \*
Identifies patients in need of immediate care by visual assessment at
time of registration, prioritizes patient registration by severity of
complaint, and monitors waiting area for changing patient conditions and
alerts triage RN to the need to re-evaluate patients. \* Responsible for
admitting all surgical and direct admit patients. \* Schedules and
checks in hospital outpatient lab patients. \* Identifies and selects
patient using department required patient identifiers to select correct
electronic medical record. Thus reducing the chance for privacy, medical
or duplicate medical record errors. \*\... For full info follow
application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment
opportunity employer functioning under Affirmative Action Plans.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/2DD7B0064A044B2D