WI3643028

1

Bachelor's Degree

Bachelors Degree

Unspecified

20

JOB REQUIREMENTS: We Are Hiring:Patient Experience Officer - ProHealth
Care Begin your story with ProHealth Care. Herewe offer a culture
that\'s warm, welcoming, and vibrant. Additionally, we offer a generous
benefits plan and resources to help you further your education. After
all, it\'s the way you should be treated.Enjoy ourfeaturing our own
employees sharing why they choose ProHealth Care and what they enjoy
about working here. Culture is built every day, and we want you to be a
part of this. If you\'re like us and are passionate about providing
exceptional patient care, we\'d like to meet you! Schedule Details:This
is an exempt position working standard business hours. What You Will Do:
As the Patient Experience Officer you will act as the primary champion
of ProHealth Care\'s commitment to deliver an outstanding patient
experience and help ensure that the organization remains true to its
brand promise: \"The way you should be treated.\" You will be
accountable for the development and accomplishment of strategic and
operational goals and outcomes related to an exceptional customer
experience. Responsibilities Include: Develop and implement
enterprise-wide strategies to ensure that an excellent patient
experience remains a central strength of the organization. Works with
leaders throughout the organization to establish goals for improving the
patient experience and plans to achieve those goals. Serves as a trusted
subject matter expert and change agent for cultural transformation.
Works with leaders and providers to foster a culture that supports an
excellent patient experience, recognizing that today\'s health care
consumers have many options for care. Encourages an expansive view of
the patient and customer experience that incorporates clinical care,
nonclinical services, the physical environment and online services.
Works with both clinical and non-clinical leaders and their teams to
ensure that ProHealth Care is addressing the unique needs of each
patient. Acts as a champion of the ProHealth Experience service
standards. Updates the standards as appropriate. Observes and analyzes
ProHealth operations to identify ways to improve the patient experience
and eliminate obstacles to an outstanding experience. What you will
need: Bachelor\'s degree. At least 5 years of relevant experience. A
background in patient experience work is preferred. Knowledge of patient
and family centered care\... For full info follow application link.
ProHealth Care is an equal opportunity employer and is committed to an
inclusive work environment and values the perspectives of our people. We
maintain a drug-free workplace and perform pre-employment substance
abuse testing. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national origin,
sex, gender identity, sexual orientation, age, status as a protected
veteran, among other things, or status as a qualified individual with
disability. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/C7BBAB66A17F4074