WI3664686

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Gaming: Welcome to the world of land-based gaming. At
Light & Wonder, it\'s all about the games, and our Gaming team builds
cutting-edge technology, products, and content for the most iconic
casinos and operators across the globe. Position Summary This role will
cover the Spooner and Eau Claire, WI area and region. Field Service
Technician 2 is responsible for the completion of assigned tasks at
customer locations. These include scheduled calls; installs,
conversions, removals, change of ownership (COO), preventative
maintenance (PM\'s) and unscheduled calls; service and supplies. The
Certified Field Technician 2 will be responsible for troubleshooting all
customer problems over the telephone and / or traveling to customer
locations for repair, installation, COO, preventative maintenance and
removal of company equipment with limited direct supervision. \* Ensures
that tools and equipment are kept in proper, safe, and working condition
\* Returns completed paperwork for processing in a timely manner \*
Provides high quality service to customers \* Troubleshoots problem down
to the component level using internal diagnostic tests, options, and
functional testing with coins \* Visits clients and performs gaming
maintenance \* Performs basic repair and preventative maintenance on
assembly level components \* Trains less experienced technicians on use
of troubleshooting techniques \* Stays abreast of the latest technology
and is able to install updates \* Replaces faulty components when
authorized by the customer \* Verifies property specifications so game
options and parameters can be set accordingly \* Reviews customer issues
with management and tech support \* Ensures customers are satisfied with
Light & Wonder equipment Job Level Description Demonstrates ability to
learn and support several aspects of function. Handles routine
activities. Qualifications Education Must have a high school diploma or
equivalency. Years of Related Experience Years of experience 1-2 years
Physical Requirements The physical demands described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is regularly required to sit, stand, walk, bend, use hands,
operate a computer, and have specific vision abilities to include close
and distance\... For full info follow application link. Light & Wonder
is an Equal Opportunity Employer and does not discriminate against
applicants due to race, color, sex, age, national origin, religion,
sexual orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state or local protected class. If
you\'d like more information about your equal employment opportunity
rights as an applicant under the law, please click here for EEOC Poster.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/A1CF317E2CCF4C8D