Client Service Representative
Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Loading...
Profile recommendations
Similar Jobs
-
Client Service Representative (Part Time)
Location League City, Texas, United States of America Category Hospital Support Roles
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Emergency Hospital Southeast Calder Road, we take our mission statement – World Class Medicine with Homet...
-
Client Service Representative
Location Houston, Texas, United States of America Category Hospital Support Roles
Veterinary Client Service Representative. VCA Spring Branch Animal Hospital is seeking a Full Time Client Service Representative to join our team! At VCA Spring Branch Animal Hospital, we take our ...
-
VCA Spring Animal Hospital is seeking a Full Time Client Service Representative
Location Spring, Texas, United States of America Category Hospital Support Roles
VCA Spring Animal Hospital is seeking a Full Time Client Service Representative to join our team! At VCA Spring Animal Hospital, we take our mission statement – World Class Medicine with Hometown...
-
Client Service Representative
Location Cedar Park, Texas, United States of America Category Hospital Support Roles
Are you interested in joining a fantastic veterinary team? If you love animals and enjoy working with people, we invite you to join us as a Client Service Representative at VCA Premier Animal Hospi...
-
Customer Service Representative
Location Spring, Texas, United States of America Category Hospital Support Roles
Client Service Representative. We are seeking an experienced Client Service Representative to join our team in Spring, TX. At VCA Four Seasons Animal Hospital, we take our mission statement – your ...
-
Customer Service Representative
Location Baton Rouge, Louisiana, United States of America Category Hospital Support Roles
We are seeking an experienced Client Service Representative to join our team. At VCA All Pets Animal Hospital, we take every opportunity to exceed each pet owner’s expectations. We’re looking for a...
-
Experienced Customer Service Representative
Location San Antonio, Texas, United States of America Category Hospital Support Roles
Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top pr...
-
Veterinary Customer Service Representative Afternoons
Location Sugar Land, Texas, United States of America Category Hospital Support Roles
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service i...
-
Customer Service Representative
Location Plano, Texas, United States of America Category Hospital Support Roles
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service i...
Job seekers also viewed
-
Emergency Overnight Veterinary Technician
Location Montgomery, Alabama, United States of America Category Veterinary Technician / Assistant
VCA Carriage Hills Animal Hospital has an immediate opening for a FULL TIME Emergency OVERNIGHT Veterinary Technician. This position does have days that qualify for the SHIFT DIFFERENTIAL! 3/12 hou...
-
Veterinary Assistant
Location Austin, Texas, United States of America Category Veterinary Technician / Assistant
JOIN OUR FAMILY! Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? If so, we would love to connect with you...
-
Customer Service Representative
Location State College, Pennsylvania, United States of America Category Hospital Support Roles
Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top pr...
-
Credentialed Veterniary Technician
Location Peachtree City, Georgia, United States of America Category Veterinary Technician / Assistant
We are seeking an experienced Credentialed Veterinary Technician to join our team. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient c...
-
Relief Veterinarian
Location Kansas City, Kansas, United States of America Category Veterinarian
VCA Welborn Animal Hospital is looking for a Relief Veterinarian to join their team! We possess a welcoming, friendly environment and are seeking a Relief Veterinarian who has compassion, empathy, ...