WI3641379

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

20

JOB REQUIREMENTS: Create a healthier, brighter future for pets, pet
parents and people! If you want to make a real difference, create an
exciting career path, feel welcome to be your whole self and nurture
your wellbeing, Petco is the place for you. Our core values capture that
spirit as we work to improve lives by doing what\'s right for pets,
people and our planet. We love all pets like our own We\'re the future
of the pet industry We\'re here to improve lives We drive outstanding
results together We\'re welcome as we are Petco is a category-defining
health and wellness company focused on improving the lives of pets, pet
parents and Petco partners. We are 29,000 strong, working together
across 1,500+ pet care centers, 250+ Vetco Total Care hospitals,
hundreds of preventive care clinics, eight distribution centers and two
support centers. Position Purpose: The purpose of this position
inherently involves providing excellent customer care to our Petco
full-service Vetco Total Care hospital clients. The Concierge represents
the mission and values to all customers and is typically the first and
last person a client encounters when entering our hospital. The
Concierge is responsible, like all team members, for fostering cohesion
and motivation within the practice. All hospital partners are
responsible for performing duties in a way that creates an environment
in which: The patient\'s needs always come first. Every team member
understands that they have the power to do what it takes to create an
exceptional customer and patient experience. Contentious issues are
dealt with and resolved as they occur, or as soon as is possible.
exceptional teamwork and commitment to shared goals benefits the entire
organization. Essential Job Functions The incumbent must be able to
perform all the following duties and responsibilities with or without
reasonable accommodation: Assume primary responsibility for answering
the practice phone and routing calls appropriately. Maintain hospital
appointment calendar including scheduling appointments from callers or
visitors and reviewing on-line bookings. Greet all visitors to the
practice; greet clients and patients by name as they arrive for
appointments and notify technical staff when they arrive. Monitor wait
times and make accommodation as necessary during peak/busy times, or
when medical staff is dealing with an emergency situation. Participate
in the training of new staff members and general dissemination of
knowledge as required. Ensure that the waiting area is consistently
cleaned (including using special disinfectants in the case of the\...
For full info follow application link. Petco Animal Supplies, Inc. is an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability,
age, protected veteran status, or any other protected classification.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/B3D8A136249B4AC0