Quality Assurance Director (Nutraceuticals)

Chandler, AZ
Full Time
Manager/Supervisor

Gummi World is a fast-growing nutraceutical manufacturer based in Chandler, Arizona. We strive to deliver the highest quality vitamin supplement products to our clients and maintain long-standing relationships with them. We think of each client as our partner and we do everything we can to help them grow their businesses. When we provide you with the highest level of quality and consistency for your products, it allows you to always provide your customers with the brand they have learned to trust.

Job Overview:

The Quality Assurance (QA) Director is responsible for overseeing quality activities regarding the safety, consistency, and quality of our products, This includes developing, implementing and maintaining quality programs, policies and procedures to improve product quality and ensure products are produced in compliance with product standards, good manufacturing practices and in accordance with government regulations. In addition, this role will be required to interact with both internal and external customers, as well as quality and regulatory agencies and manage a staff of both quality assurance and quality control technicians. The individual in this position must establish and maintain relationships with direct reports in addition to other departments in the organization to effectively cultivate a culture of continuous improvement in which quality, safety, and productivity goals are measured and met.

Primary Job Responsibilities:

  • Responsible for all aspects of company Quality Assurance and Regulatory Affairs in compliance with local, state, and federal food safety standards at our dietary supplement manufacturing facility.

  • Develops, implements, monitors, and continuously improves programs to ensure compliance with industry standards for food and dietary supplements (cGMP, GLP, CFR 100, CFR 111, HACCP, FSMA, SQF, etc.)

  • Leads internal, external customer & other regulatory agency audits & escalates any quality control and food safety issues and presents plausible solutions

  • Works with R&D and Manufacturing departments in the development, scale-up, and testing of new products, processes, and equipment

  • Produce release documentation for each lot of finished product

  • Perform and monitor shelf-life studies.

  • Develop statistically significant sampling plans for incoming raw ingredients and in-process quality checks to insure food safety and quality.

  • Oversee and develop the corporate Facility Audit Program to help assure compliance to internal/external requirements, including customer requirements and strategic initiatives.

  • Conduct training and re-certification as appropriate for quality and other manufacturing personnel

  • Recruit, train, develop, and lead staff to accomplish personal and organizational goals, adhere to policies/procedures and establish/maintain a ‘culture of quality’.

  • Ensures timely resolution to customer inquiries (audit findings and complaints)

  • Generate, review or approve Quality Assurance related documentation required for customer relationship/product development (such as: development, supply and quality agreement), verification of compliance, or for filings with regulatory bodies.

  • Reviews data, analyzes results and recommends changes based upon findings and performs follow up to verify effectiveness.

  • Oversee Document Control and lead Change Control (formulas, raw materials, and packaging materials) systems.

  • Responsible for Raw Materials Supplier Qualification activities including the supplier audit program.

  • Organize and ensure the completion of all product investigations, Non-Conformances, OOS’s, and CAPAs, including documenting and reporting adverse and serious adverse events.

  • Prepare periodic reports, quality scorecards and analyses to executive management.

  • Direct and oversee the work of quality assurance and quality control technicians, including training, mentoring, and ensuring professional development.

  • Experience with quality assurance software that allows integration of product development, quality control (testing specs), quality assurance, project management, purchasing, as external vendors.

  • Develop and maintain a product testing lab for all composition and microbial testing of all raw ingredients and finished products.

  • Responsible for regulatory compliance of NFP’s, SFP’s and other product label claims

  • Maintain all current facility certifications along with scoping and adding additional certifications.
    Perform other duties as assigned depending upon business needs

Skills and Qualifications:

  • FDA Audit experience required.
  • 5+ years in a leadership role.
  • HACCP certification or the ability to write a HACCP plan.
  • Ability to adapt to frequent changes, unexpected events and still yield an effective outcome.
  • Ability to use MS Word, Excel, Outlook, ERP, quality management software.
  • Strong interpersonal skills, detail oriented and able to coordinate/manage multiple tasks simultaneously.
  • Solid understanding of manufacturing processes, process development, and troubleshooting.
  • Minimum of five years’ experience working in a Quality function at a food or dietary supplement manufacturing facility.
  • BS degree in Food Science, Microbiology, Chemistry, Engineering or related field of study preferred.
  • Maintains high level of confidentiality.
  • Ability to work within a team environment, as well as independently, with minimal supervision.
  • Excellent organizational and interpersonal skills.
  • Ability to perform effectively and efficiently in a fast-paced environment.
  • Effectively influences actions and opinions of others.
  • Accepts feedback from others, ability to engender enthusiasm, motivate peers and subordinates and team building.
  • Manages competing demands, makes timely and sound decisions, even under conditions of risk.

Benefits:

  • Medical, dental, and vision insurance (employees premiums are 100% covered by the company, dependents premium costs not included)
  • 4 weeks PTO with ability to earn more each year (up to 6 weeks)
  • Paid holidays
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*