Talent Management System Administrator
Location

US-MS-Jackson



Job ID
2025-18368  

Category
Human Resources  

Type
Regular Full-Time  

Job Grade
10  

FLSA Status
Exempt  

Working Hours
8:00-5:00  

 Job Location: Company  
HR Information Systems - 10302
Overview



Responsible for the day-to-day management and continuing operation of the Talent Management System (Learning, Development, Performance, and Succession), including solving all system issues, course testing and deployment, employee data management, user training, and reporting.  




Responsibilities



Coordinates and maintains functionality of the TMS system by understanding and completing all processes related to its operation. Maintains the highest level of knowledge of the products and/or services(s) for which he or she is responsible
Creates, generates, and manages standard and custom/ad-hoc report requests; analyzes data for trends in key performance indicators
Builds assessments, surveys and evaluations using on-line authoring tools and launches learning activities within the TMS; interacts with subject matter experts to determine relevant content; reviews courses provided by on-line learning partners
Manages the submission and completion of support tickets with the TMS vendor and internal departments; answers questions and solves problems for users. Coordinate the testing of system improvements
Manages all functions of the Compliance Education Process from creating audiences and assigning courses to providing all reporting to the Compliance group and Management
Perform additional duties as assigned.




Qualifications



Bachelor's degree in Human Resources/Workforce Development, Industrial/Organizational Psychology, Instructional Technology, Information Systems, Education, or related field of study or relevant work experience
Two plus years of prior experience in systems administration/configuration or prior experience at Trustmark with a demonstrated acumen for systems administration
Knowledge of software application administration with the ability to configure and write reports
Reading, writing, and comprehension skills for developing procedural documents.
Knowledge of SDLC
Advanced knowledge of O365 including Excel, Word and PowerPoint
Detail oriented, organized, methodical, quality conscious with the ability to multi-task and manage priorities with minimal direct supervision
Excellent oral and written communication skills; communicates well in individual or group situations at all levels of associates
Must have a high level of professionalism, interacting with all levels of associates
Proactive, self-starter with strong planning, problem solving, and customer service skills
Ability to take ownership of issues and see them through to resolution with minimal supervision
Flexibility and strong aptitude to manage change
Cooperative team player on a diverse work team
Preferred:
Knowledge, understanding, and experience with Talent Management Systems to include Learning, Development, Succession and 360 and E-Learning authoring systems.
Knowledge of SharePoint and PowerBI.
Knowledge of course development software and e-learning design experience using authoring tools
Experience using SumTotal Systems
Experience with HTML, JasperSoft or similar report writing tools
Knowledge of presentation and facilitation process
Physical Requirements/Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

EOE/M/F/V/D
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