Patient Service Representative - Nansemond Suffolk Family Practice
Patient Service Representative - Nansemond Suffolk Family Practice
Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor. Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.
Job Requirements
High School Graduate.
Outstanding customer service skills.
Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.
Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.
Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.
I. Essential Job Functions
OFFICE
· Registering of patients.
· Collection of co-payments.
· Patient reminder calls to include verification of appointment, required referrals and pre-certifications.
· Coordination of physician orders upon completion of patient office appointment (scheduling appointments and testing or transferring patient to appropriate staff to complete orders given).
· Additional duties as assigned by management.
PATIENT ACCESS CENTER
· Managing large volumes of inbound calls in a timely manner.
· Completes initial registration of new patients and updates any changes of patient’s information into computer database.
· Documentation of phone calls as appropriate.
· Additional duties as assigned by management.
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job
recommendations based on your interests.
Profile recommendations
Similar Jobs
-
Patient Service Representative - Swift Creek Family Practice
ReqId R246443 Location 14411 Hull Street Road, Chesterfield, VA 23832, United States of America Category Administrative & Clerical Support Bon Secours Urgent Care - Swift Creek Department Physician Services – Primary Care, Specialty Care Service Line Shift Days/Afternoons Remote On-Site Full time
-
Patient Service Representative - Bon Secours Sports Medicine & Family Practice
ReqId R236726 Location 101 Cowardin Ave, Richmond, VA 23224, United States of America Category Administrative & Clerical Support Bon Secours Sports Medicine & Family Practice Department Physician Services – Primary Care, Specialty Care Service Line Shift Days/Afternoons Remote On-Site Full time
-
Patient Services Representative (PSR) – Physician Office - Blackstone Family Practice
ReqId R246790 Location 213 North Main St, Blackstone, VA 23824, United States of America Category Administrative & Clerical Support Blackstone Family Practice Department Physician Services – Primary Care, Specialty Care Service Line Shift Days Remote On-Site Full time
-
Patient Services Representative (PSR) – Physician Office - Patterson Ave Family Practice
ReqId R237121 Location 9600 Patterson Ave, Richmond, VA 23229, United States of America Category Administrative & Clerical Support Patterson Avenue Family Practice Department Physician Services – Primary Care, Specialty Care Service Line Shift Days Remote On-Site Full time
-
Bilingual Patient Service Representative - Care-A-Van
ReqId R228581 Location 413 Stuart Circle, Richmond, VA 23220, United States of America Category Administrative & Clerical Support Care-A-Van Department Other Acute Administration Service Line Shift Days/Afternoons Remote On-Site PRN
-
Patient Service Representative - Amelia Medical Associates
ReqId R250255 Location 885 Kempsville Road, Norfolk, VA 23502, United States of America Category Administrative & Clerical Support Amelia Medical Associates Department Physician Services – Primary Care, Specialty Care Service Line Shift Days Remote On-Site Full time
-
Patient Service Representative - Pediatrics of Mechanicsville
ReqId R249039 Location 7347 Bell Creek Rd, Mechanicsville, VA 23111, United States of America Category Administrative & Clerical Support Pediatrics of Mechanicsville Department Physician Services – Primary Care, Specialty Care Service Line Shift Days Remote On-Site Full time
-
Patient Service Representative - Pediatric Lung Care
ReqId R248030 Location 5875 Bremo Rd, Richmond, VA 23226, United States of America Category Administrative & Clerical Support Pediatric Lung Care Department Physician Services – Primary Care, Specialty Care Service Line Shift Days Remote On-Site Full time
-
Patient Service Representative - Ghent Station Medical Office Building
ReqId R242800 Location 930 W. 21St Street, Norfolk, VA 23517, United States of America Category Administrative & Clerical Support Ghent Station Medical Office Building Department Physician Services – Primary Care, Specialty Care Service Line Shift Days Remote On-Site Full time
Jobseekers Also Viewed
-
Medical Assistant - Heart Failure Clinic - St. Elizabeth Youngstown Hospital
Location 1044 Belmont Ave, Youngstown, OH 44501, United States of America
-
Weekend Option Vascular Technologist - Maryview Medical Center
Location 3636 High Street, Portsmouth, VA 23707, United States of America Category Allied Health
-
Cytotechnologist - St. Francis Downtown
Location 1 St. Francis Drive, Greenville, SC 29601, United States of America Category Allied Health
-
Registered Nurse - RN - IMCU - Southside Medical Center
Location 200 Medical Park Boulevard, Petersburg, VA 23805, United States of America Category Nursing
-
Registered Nurse - RN - Cardiac Tele - Nights - Southside Medical Center
Location 200 Medical Park Boulevard, Petersburg, VA 23805, United States of America Category Nursing