Job Description
Job Title:
Project Manager
Req ID:
41964
Job Category:
Customer Operations/Customer Support
Mentor, OH, US, 44060
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Project Manager Customer & Sales Operations Position Summary
The Project Manager is an integral role within the Americas Healthcare business unit and will deploy project management methodologies and tools to implement process and systems improvements. These include Lean initiatives, software implementations/upgrades, operational efficiencies, and organizational changes. The Project Manager has responsibility for managing and executing large cross-functional projects within the Americas Healthcare business unit. The position will work cross-functionally with groups such as Sales, Service, Marketing, Training, Finance, Operations, and IT with the objective of driving projects to completion, on time and at/under budget.
Duties
Manages and leads technology and Healthcare business units projects through all stages from initiation through closure
Define, develop and implement specific improvement opportunities as they relate to the efficiency and profitability of the Americas Healthcare business unit
Lead the planning, directing, coordinating and driving of multiple projects, varying in size and scope and recommend revisions in project work plans as appropriate to meet changing needs and requirements
Facilitates the definition of projects' scope, goals and deliverables throughout the initiation phase
Manages multiple cross-functional projects using formal project management methodologies
Coordinates intradepartmental projects and resources as required
Maintains project plans that accurately reflect task owners, completed and future work including timelines, milestones and dependencies
Identify and define resource requirements and assignments
Manage all STERIS and non-STERIS resources assigned to the effort, including defining each team member's role and responsibility
Effectively apply stage/gate methodology and enforce project standards
Prepare and present reports defining project progress, problems and solutions
1Develop a project agenda and prioritize based on impact and timelines
Drive project teams to make decisions, complete tasks, and execute the plan based on defined deliverables and timelines
Develop scorecards and metrics for each initiative to track progress and share with leadership and team members
Use Lean philosophies and methodology for process improvement
Prepare, conduct and facilitate Kaizen events as needed
Gather statistical data to support identified opportunities
Measure implemented solutions
Change Management
Document new processes and procedures
Implement process, technology or organizational changes based on determined solutions
Prepare and deliver all communications related to the initiative
Prepare comprehensive implementation plans
Ensure a smooth transition from recommendation to implementation including the preparation of performance metrics from which progress will be gauged
Education Degree
Bachelor's Degree
Required Experience
7 - 10 years of business experience
Experience in managing 2 - 3 major business projects from concept to implementation
Preferred Experience
Experience in Customer Service, Supply Chain and/or Finance preferred
Lean experience preferred
Project Management Professional (PMP) Certification preferred
Skills
Solid knowledge/understanding of business processes
The ability to manage multiple projects at the same time is critical to the success of this role
Strong influence skills with the ability to build strong, collaborative relationships and complete tasks without direct accountability
Excellent organization, prioritization and decision-making skills required
Strong communication and interpersonal skills are required to effectively manage cross functional teams
Overall professional confidence and maturity that commands respect
Demonstrated operational leadership capability including driving continuous improvement initiatives both inside and outside direct organizational responsibilities
Demonstrated problem solving and decision-making skills involving system design, internal business process development and tactical business decisions
Demonstrated analytical and project management skills including data gathering, analysis, development of recommendations and creation of project plans
Demonstrated comfort with ambiguity
Deep appreciation for quality control
Excellent formal presentation skills before small and large groups
What we offer
The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.
#LI-SA2 #ZRSA-1
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 . This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID:
41964
Job Category:
Customer Operations/Customer Support
Mentor, OH, US, 44060
Nearest Major Market: Cleveland
Nearest Secondary Market: Akron
Job Segment:
Project Manager, Supply Chain Manager, Infection Control, Marketing Manager, Supply Chain, Technology, Operations, Healthcare, Marketing
STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
