We are looking for a dedicated Help Desk Analyst I to join our team in San Antonio, Texas. In this role, you will provide technical support and troubleshooting solutions for hardware, software, and networking issues. This position requires a proactive communicator who thrives in a collaborative environment and can work effectively with minimal supervision.
Responsibilities:
• Provide remote troubleshooting and technical support for Windows 10/11 operating systems.
• Manage and support Microsoft 365 applications, including OneDrive, SharePoint Online, Exchange Online, Teams, and Office Suite applications.
• Utilize Azure Active Directory for user account management and troubleshooting.
• Address and resolve issues related to endpoint detection and response tools, such as SentinelOne.
• Use remote control software like TeamViewer to assist users with technical problems.
• Handle printing support requests and ensure functionality for remote users.
• Collaborate with the team to monitor and manage systems using tools like Ninja or ConnectWise Automate.
• Respond to and resolve tickets within the organization's ticketing system, such as Jira or ConnectWise Management.
• Apply basic and advanced cybersecurity principles, including data encryption and log auditing, to ensure system security.
• Provide assistance with hardware configuration and software deployments on various devices, including Apple and Android systems.
• Strong expertise in Windows 10/11 operating systems.
• Hands-on experience with Azure Active Directory and Microsoft 365 applications.
• Familiarity with endpoint detection and response tools like SentinelOne.
• Proficiency in using remote control software, such as TeamViewer, for troubleshooting.
• Experience in supporting hardware and software configurations for both Apple and Android devices.
• Understanding of cybersecurity concepts, including data encryption and log auditing.
• Knowledge of ticketing systems like Jira or ConnectWise Management.
• Ability to work independently and collaboratively in a remote environment.
Call today for Immediate Consideration!
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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.6 results for It Security Analyst in San Antonio, TX
- San Antonio, TX
- remote
- Contract / Temporary to Hire
- 23.75 - 27.50 USD / Hourly
- <p>We are looking for a dedicated Help Desk Analyst I to join our team in San Antonio, Texas. In this role, you will provide technical support and troubleshooting solutions for hardware, software, and networking issues. This position requires a proactive communicator who thrives in a collaborative environment and can work effectively with minimal supervision.</p><p><br></p><p>Responsibilities:</p><p>• Provide remote troubleshooting and technical support for Windows 10/11 operating systems.</p><p>• Manage and support Microsoft 365 applications, including OneDrive, SharePoint Online, Exchange Online, Teams, and Office Suite applications.</p><p>• Utilize Azure Active Directory for user account management and troubleshooting.</p><p>• Address and resolve issues related to endpoint detection and response tools, such as SentinelOne.</p><p>• Use remote control software like TeamViewer to assist users with technical problems.</p><p>• Handle printing support requests and ensure functionality for remote users.</p><p>• Collaborate with the team to monitor and manage systems using tools like Ninja or ConnectWise Automate.</p><p>• Respond to and resolve tickets within the organization's ticketing system, such as Jira or ConnectWise Management.</p><p>• Apply basic and advanced cybersecurity principles, including data encryption and log auditing, to ensure system security.</p><p>• Provide assistance with hardware configuration and software deployments on various devices, including Apple and Android systems.</p>
- 2025-06-02T14:18:45Z
- San Antonio, TX
- onsite
- Permanent
- 155000.00 - 190000.00 USD / Yearly
- We are looking for an experienced ERP Architect to join our team in San Antonio, Texas. In this role, you will design and implement Workday solutions, collaborate across teams, and optimize enterprise resource planning processes to meet organizational goals. This position requires strong leadership skills, as you will oversee a team and drive high-performance operations within a fast-paced environment.<br><br>Responsibilities:<br>• Lead and mentor a team of Workday administrators, analysts, and developers, fostering collaboration and ongoing skills development.<br>• Manage the daily operations of Workday support, ensuring timely resolution of issues and requests.<br>• Develop and maintain comprehensive architecture designs for Workday projects that align with enterprise standards.<br>• Oversee technical quality initiatives, including scalability, maintainability, security, and extensibility.<br>• Identify gaps between vendor implementations and architectural plans, proposing solutions and migration strategies.<br>• Collaborate with cross-functional teams to define strategies for networking, server platforms, desktop services, and security.<br>• Participate in design sessions to assess the need for module customizations and ensure alignment with business requirements.<br>• Monitor compliance and implement best practices by analyzing and tracking data.<br>• Develop backup, contingency, and disaster recovery plans to ensure system integrity and minimize downtime.<br>• Optimize license utilization by monitoring usage, ensuring compliance, and recommending strategies for improvement.
- 2025-05-28T15:48:59Z
- San Antonio, TX
- onsite
- Permanent
- 75000.00 - 90000.00 USD / Yearly
- <p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
- 2025-05-08T13:49:06Z
- San Marcos, TX
- onsite
- Contract / Temporary to Hire
- 49.22 - 56.99 USD / Hourly
- <p>We are offering a contract to permanent employment opportunity for a Senior Network Administrator in the Education industry located in San Marcos, Texas. This role involves a variety of tasks including the design, installation, and configuration of network devices, troubleshooting network problems, and maintaining network infrastructure in a 24/7 operations environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Design and install network switches, routers, wireless access points, and related equipment on the campus.</p><p><br></p><p>• Troubleshoot and resolve network issues reported by end users.</p><p><br></p><p>• Manage the allocation and assignment of IP address space across the campus.</p><p><br></p><p>• Carry out backup and recovery procedures for the campus network infrastructure configuration data.</p><p><br></p><p>• Regularly perform administrative tasks to support the campus network infrastructure.</p><p><br></p><p>• Keep network equipment up-to-date by installing software and firmware updates along with security patches.</p><p><br></p><p>• Generate comprehensive written documentation including network designs, processes, procedures, configurations, and diagrams.</p><p><br></p><p>• Automate network tasks using network management tools, automation tools, and scripting.</p><p><br></p><p>• Liaise with hardware and software vendors to address and resolve campus network related issues. Maintain communication with vendors until problems are resolved.</p><p><br></p><p>• Use your skills in Cisco Routers, Cisco Technologies, Citrix Technologies, Dell Technologies, Firewall Technologies, Active Directory, Backup Technologies, Computer Hardware, Configuration Management, and Deployments to perform your duties effectively.</p>
- 2025-05-14T14:28:48Z
- Cibolo, TX
- onsite
- Permanent
- 70000.00 - 75000.00 USD / Yearly
- We are seeking a Systems Administrator to join our team. In this role, you will be required to provide technical support, manage IT projects, monitor system performance, and develop IT policies. This role involves interfacing with various departments and continuous improvement of IT processes.<br><br>Responsibilities: <br><br>• Provide hands-on troubleshooting support to end users and maintain up-to-date technical documentation.<br>• Participate in IT projects, from requirements gathering to project planning and implementation. This also includes managing resources and conducting cost/benefit analysis.<br>• Monitor the system's performance to ensure efficiency and resolve any arising issues.<br>• Develop, maintain, and enforce standardized IT policies and procedures to ensure security and compliance.<br>• Act as a liaison between the Corporate IT department and other group companies to ensure efficient communication and alignment of projects.<br>• Regularly update management on the status of projects, incidents, and other relevant metrics.<br>• Standardize duties and continuously seek ways to improve IT processes and system utilization.<br>• Provide detail-oriented and empathetic support for problem resolutions to end users.<br>• Plan and execute solutions in line with organizational principles and practices.
- 2025-05-12T12:59:05Z
- Kerrville, TX
- onsite
- Permanent
- 85000.00 - 130000.00 USD / Yearly
- We are looking for a dedicated IT Administrator to join our engineering team in Kerrville, Texas. This role is ideal for a highly skilled and detail-oriented individual with a minimum of five years of experience in IT administration and support. The successful candidate will play a pivotal role in maintaining critical infrastructure, ensuring operational excellence, and delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Provide comprehensive support to end-users, addressing technical issues and ensuring seamless functionality.<br>• Oversee and manage Microsoft 365 environments, ensuring optimal performance and security.<br>• Maintain and optimize key infrastructure components, including servers, firewalls, routers, and switches.<br>• Collaborate with external vendors to ensure effective service delivery and manage vendor relationships.<br>• Deliver executive-level IT support to senior leadership, handling sensitive issues with discretion and efficiency.<br>• Monitor system performance and implement upgrades or changes to enhance operations.<br>• Apply troubleshooting expertise to resolve complex technical problems independently or collaboratively.<br>• Ensure robust backup and disaster recovery processes are in place to safeguard data and systems.<br>• Stay updated on emerging technologies to recommend and implement innovative solutions.<br>• Assist in the deployment and management of cloud-based technologies to support organizational needs.
- 2025-06-02T14:18:45Z