Dispatcher and Scheduler<p>We are seeking a proactive Dispatcher to join our team in the manufacturing industry, based in Pompano Beach, Florida. This role offers a contract to permanent employment opportunity and involves a variety of tasks including the coordination and dispatching of tasks to technicians, customer communication, and the maintenance of job orders.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Coordinating and assigning tasks to technicians via email and other communication channels.</p><p>• Managing a high volume of job orders efficiently.</p><p>• Engaging in email correspondence with customers and staff.</p><p>• Utilizing Microsoft Excel, Outlook, and Word to manage scheduling and dispatching tasks.</p><p>• Handling inbound and outbound calls to facilitate communication and task allocation.</p><p>• Ensuring accurate data entry to maintain up-to-date job orders and customer records.</p><p>• Providing excellent customer service by promptly responding to inquiries and resolving issues.</p><p>• Scheduling appointments and coordinating tasks effectively.</p><p>• Performing clerical duties as needed to support the dispatching and scheduling operations.</p>
