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Principal Software Engineer (Mailchimp)
Location(s): Atlanta, Georgia; New York, New York; Mountain View, California
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Mailchimp’s Growth capability team develops and maintains the company's core technologies for effective advertising and monetization functions. These teams are responsible for the underlying architecture and tools required for Mailchimp's marketing capabilities as well as billing and subscriptions. Beyond the needs of our prospective and existing external customers, the Growth capability at Mailchimp serves a broader set of internal stakeholders including Mailchimp's Marketing & Marketing operations teams, Product development teams, Finance and Legal teams.
To support this mission, Mailchimp is hiring a Principal Engineer to efficiently facilitate solutions and outcomes across Growth's owned capabilities. The ideal candidate will have a deep understanding of both monetization and subscription needs at scale, as well as marketing capabilities to enable data-driven, personalized experiences across various experience touchpoints, before and after a new customer is acquired.
At Intuit Mailchimp, PEs are expected to work in ambiguity and not shy away from tackling technical debt. They are intentional about measuring the impact of changes they facilitate to both the business and the customers they serve. They are able to determine which pieces of a system are high risk and can plan and mobilize system-wide changes with high confidence. Mailchimp's PEs are also kind and approachable; people trust their judgment and reach out when they have questions. They are proactive about helping engineers grow and are a force multiplier, leveling up those around them.
Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Atlanta and New York offices two or more days per week.
Qualifications
- BS/MS in Computer Science or related area, or equivalent work experience
- 10+ years of experience in software product development with 3+ working as an enterprise or solutions architect.
- Ability to drive velocity in a matrixed environment, partnering with numerous stakeholders.
- Familiarity with billing and subscription capabilities including modern SaaS based subscription models.
- Familiarity with marketing tech capabilities - including using data for personalization, privacy/compliance, and content management.
- Expertise in modern frontend technologies (like React) and comfortable diving into legacy frontend technologies (like Dojo).
- Comfortable diving into backend technologies (PHP, AWS, GCP) and incorporating cloud architecture strategies into planning.
- Firm understanding of systems engineering and architecture which accounts for HA/DR.
- Deeply familiar with iterative software development fundamentals, including but not limited to SCRUM, Agile and other methodologies.
- Demonstrates ability to research & learn new technologies and business processes independently and apply them as needed.
- Demonstrated track record of facilitative leadership, influence, and collaboration across boundaries.
- Demonstrated ability to communicate and collaborate at all levels - from front line engineers and non-technical stakeholders, to senior leaders in engineering or at the executive level.
- Masterful technical documentation and presentation skills to communicate architectural and design options, educating development teams and business users.
- Strong business acumen to be able to bridge technical and business priorities.
- Strong analytical, strategic thinking, and problem-solving skills.
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
Responsibilities
- Collaborate with leadership within Growth teams, as well as company leadership, to set the technical vision for marketing technologies, subscriptions, and billing capabilities at Mailchimp.
- Drive significant technical initiatives spanning multiple capability teams across Intuit and Mailchimp.
- Advocate for the highest standards for engineering design, implementation, and testing.
- Improve and maintain Mailchimp's content authoring, management and delivery capabilities.
- Improve and maintain Mailchimp's ability to leverage data and & AI for personalized marketing experiences while respecting compliance, privacy guidelines.
- Improve & maintain subscription and billing capabilities by working closely with stakeholders to define end to end solutions, architecture and feature development.
- Partner with engineering leaders across Intuit to identify areas across people, process, and technology to dramatically improve velocity
- Provide technical leadership and be a role model and mentor to engineers.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $234,500 - $317,000, Bay Area California $243,000 - 328,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
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