The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) supports the IT and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications, develops new technologies that advance the University's core mission, builds, upgrades, and maintains the University's network, operates the University's Data Center and Service Desk, and manages the processes of safeguarding the University’s IT assets and operates the SOC. Additionally, CIS develops disaster recovery plans for business continuity, maintains the security of the University’s IT assets, and maintains the CUNYfirst Enterprise Resource Planning (ERP) solution that integrates student administration, financial management, and human resources operations across CUNY’s 26 colleges. Lastly, CIS provides strategic and operational IT leadership with respect to the maintenance, enhancement, and expansion of the CUNY network spanning across all CUNY campuses.
Reporting to the Oracle Identity Manager (OIM), the Oracle Identity Management (OIM) & Governance (OIG) Administrator will lead collaborations between Integrated Management Systems (IMS), database (DB), security administrators, network, and PeopleSoft teams to launch application delivery. This position requires navigating complex, large-scale environments with interconnected systems, sensitive data, and multiple stakeholders to ensure secure and efficient identity governance. The role demands a high level of technical expertise, strategic problem-solving, and leadership to oversee the architecture, maintenance, and continuous improvement of OIM and OIG systems. It involves balancing operational requirements with innovation, working in a collaborative yet fast-paced environment to deliver secure, scalable solutions. The Administrator will manage and secure identity systems that are central to university operations, impacting over 300,000 users. The complexity of tasks span technical integrations, system upgrades, and risk assessments while coordinating with diverse teams and stakeholders. Decisions made in this role have long-lasting effects on operational efficiency, security, and user experience, making strategic foresight and meticulous execution essential.
Key responsibilities include, but are not limited to:
- Oversees the architecture and operations of both Production and Non-Production OIM environments, ensuring their optimal performance through rigorous building, testing, and maintenance of interconnected systems.
- Develops and supports OIM system configurations, resource provisioning, role management, and intricate policy creation to align with organizational security and operational needs.
- Directs resolution of high-stakes OIM-related application issues, often under time-sensitive conditions during off-hours, to mitigate operational disruptions and maintain system continuity.
- Leads complex integrations and project rollouts by heading collaborations across IMS, database administrators, security teams, network engineers, and PeopleSoft developers.
- Communicates with key stakeholders to manage and ensure seamless OIM integration with PeopleSoft and other custom applications critical to university-wide operations.
- Administers in-depth technical reviews and implements procedural changes to enhance the scalability, security, and reliability of the University’s Enterprise OIM system architecture.
- Liaises with CUNY's Information Security Office to investigate and resolve intricate managed identity security incidents, safeguarding sensitive university assets.
- Provides high-level strategic recommendations to rationalize IT services by analyzing and executing decisions to combine, decommission, or expand servers, services, and applications, ensuring cost-effectiveness and scalability.
- Oversees diverse duties within the scope and intention of the role, requiring adaptability, meticulous planning, and the flexibility to work evenings or weekends for critical systems-related tasks.
NOTES:
- Until further notice, this position is eligible for a hybrid work schedule.
- An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position.