Do Your Best Work with Acme Tools as a Retail Sales Supervisor if You:

• Consider yourself a leader who motivates your team to reach new heights and exceed lofty goals while working alongside them
• Strive to build relationships with customers to help them find what they need to meet and exceed their business goals
• Enjoy having evenings, most weekends, and holidays off

About Acme Tools:

For 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 14 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee-centric, family-friendly, community involved, and growth-minded. 

You’ll Enjoy Our:

• Work-Life Balance - Evenings, most weekends, and holidays off
• On-the-Job Training
• Professional Development Training and Programs
• Competitive Pay
• Generous PTO - Start earning PTO on your first day
• Paid Holidays - We are closed on the 6 major holidays of the year
• Maternity Leave partially paid through our Short-term Disability
• Work Environment - Everyone takes pride in their work and can see their impact on the company
• Employee Discounts
• Employee Referral Program

We Also Provide:

• Medical, Dental, and Vision insurance plans to fit any lifestyle and family
• Medical and Dependent Care Flexible Spending Accounts
• Accident, Cancer, and Critical Illness supplemental insurance programs
• 100% company-paid Short and Long-term Disability
• 401(k) Program with company matching
• 100% company-paid Group Life Insurance 1x your annual wage
• Additional Voluntary Life Insurance

Your Responsibilities Include:

• Providing direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving customer complaints, and assisting in resolution)
• Requesting warehouse assistance in locating and delivering products, service department assistance in the preparation of equipment, and requisitioning merchandise from the Distribution Center and Purchasing department 
• Reviewing quotes and pricing-related issues and ensuring compliance with pricing policies 
• Assisting in recruiting, interviewing, training, and supervising Inside Sales Associates
• Overseeing the DOT program
• Ongoing training and responsibilities to become a go-to resource for Inside Sales Associates
• Helping in maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Duties and responsibilities of Inside Sales Associates
• Completing related tasks as assigned
   
   

You’ll Need:

• 2+ years of sales and/or customer service experience
• Strong computer skills and to be able to learn new software
• Strong communication skills
• To be able to work a rotating Saturday shift

We’d Love if You Have:

• Some knowledge of tools and equipment
• Previous retail or customer service leadership experience

Physical Requirements:

• Lift up to 50 lbs.
• Stand on a hard surface for up to 10 hours
• Frequently push, pull, squat, bend, and reach

Acme Tools is an equal opportunity employer.

Want to learn more? Interested in our other career opportunities? Go to www.acmetools.jobs to see our available positions and apply today!