Emergency Dept. Tech (ED Tech) - St. Joseph Warren

Primary Function/General Purpose of Position

The ED Tech provides direct patient care under the guidance of an RN or designated healthcare professional in accordance with federal, state, and local regulations, and within the policies, procedures, and guidelines of Bon Secours Mercy Health.

SHIFT/SCHEDULE

Full Time - Scheduled for 36 Weekly Hours.

Shift Time - This position works All shifts.

This position will have scheduled shifts every other weekend.

Essential Job Functions

• Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.

• Arrive the patient in EPIC.  Verify patient information.  Place the wristband on the patient.

• Completes patient rounding as assigned.

• Provides 1:1 patient safety companion service as needed.

• Acts as liaison between patient and nurse to report changes and concerns.

• Provides high-level customer service to all patients, patient's families, community providers, visitors, and employees.

• Provides accurate, precise, timely documentation as applicable to patient care.

• Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

• Performs delegated tasks once competency has been validated.

• Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.

• Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.

• Maintains knowledge of policies and procedures.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support (preferred upon hire, must obtain from the approved source prior to direct patient care)

Current certification per state requirements for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred), STNA (required) or be in nursing school

Education

High School Diploma or GED (required)

Work Experience

Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second-year nursing student from a Registered Nurse (RN) program (preferred)

Training

None

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

General office environment.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be required to use physical restraints.

May be exposed to human blood and other potentially infectious materials.* 

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Skills

Computer Literacy

Monitor patient conditions during treatment

Inform medical professional regarding patient conditions and care

Record patients’ medical history

Sterile Field step

CPR

Straight Urine Catheterization

Ear Irrigation

Patient positioning

Patient transport

Customer service

Patient care

Phlebotomy

Perform EKG

Splinting

Wound care

Obtaining vital signs, including manual blood pressure

Attention to detail

Problem solving

Working independently

Working under pressure

Critical thinking

Communication

Teamwork

Conflict resolution

Active listening

Relationship building

Empathy