ATS Company:
SP Industries
Requisition ID:
10879
Location:
Warminster, PA, US, 18974
Date:
Feb 3, 2024
Systems Administrator
Scientific Products an ATS Life Sciences Company is searching for a Systems Administrator to join the team!
The Systems Administrator will provide support for the maintenance, configuration, and reliable operation of computer systems and servers. Installation of hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of their organization.
System administrators also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
Microsoft 365 experience; creating users, setting up groups (shared & distribution), troubleshooting issues within 365, experience with azure AD connect, Azure AD and Teams
COMMUNICATION SKILLS
Strong communication skills. Adept at oral communication, listening, interpersonal, and written communication skills.
Inclination to share knowledge. Continually educate and update the SP Industries business functions and IT departments
Busy Savviness. Ability to speak in business terms translating technical concepts into business terminology.
Service Mindset. Excellent customer service skills, real-time communication, simplify complexity in communication.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years of database, network administration, or system administration experience
Working knowledge of virtualization, VMWare, or equivalent
Strong knowledge of systems and networking software, hardware, and networking protocols
Knowledge of computer hardware, operating systems and desktop applications, server backups, printers, Scan guns, remote access and remote control software and data cabling* Experience with scripting and automation tools
A proven track record of developing and implementing IT strategy and plans
Prior service desk experience
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Understanding of customer service software, local area networks (wired and wireless) file, print and email servers, video conferencing and voice systems
Project management experience a plus
LANGUAGE SKILLS
English
Ability to analyze, and interpret general business periodicals, professional journals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from all levels of the company's user base.
REASONING ABILITY
Ability to analyze and solve problems, think logically and creatively, follow established procedures, with the commitment to see the problem through to resolution.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong ability to prioritize a workload with multiple tasks/demands and displays a professional competence to achieve completion of assigned tasks within specified time periods with a high degree of accuracy.
Effective management of Service Desk ticket queues.
Self-motivated, taking a proactive initiative to fix problems that require resolution.
CERTIFICATES, LICENSES, REGISTRATIONS
System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
A+ or MCP (Microsoft Certified Professional) certifications preferred but not required
WORK ENVIRONMENT
Work is normally performed in a typical interior/office work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.Employee responsibilities for Health, Safety and Environment include:
Work in compliance with divisional health, safety and environmental procedures
Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
Report any unsafe conditions or unsafe acts
Report defect in any equipment or protective device
Ensure that the required protective equipment is used for the assigned tasks
Attend all required health, safety and environmental training
Report any accidents/incidents to supervisor
Assist in investigating accidents/incidents
Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct
Why Scientific Products? The three parallelograms in our logo reflect our core company values: People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career.
We provide a wide range of innovative and high-quality scientific products that improve people's lives
We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth
SP's Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.
Pay Transparency Nondiscrimination Provision:
SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However,... For full info follow application link.
EEO and Affirmative Action Statement:
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws.
